Deli/Counter Assistant

Location: The post holder will be based at the Technology & Skills Centre, Killyhevlin Industrial Estate, Enniskillen however, it is anticipated that travel to other sites may be required. Overview of Role

Main Duties and Responsibilities 1. To work on a busy hot and cold deli counter, serving food and preparation of ingredients 2. Using a till to ring in customer orders, as well as taking payment 3. To monitor and action appropriately food records, hygiene records, equipment and waste. 4. To communicate well with staff and students, recommending foods and assisting customers with their choices. 5. To undertake cleaning duties associated with service and related equipment and/or furniture maintaining excellent standards of hygiene. 6. Working within a team to present and serve food. 7. To advise the Lead Catering Assistant on stock levels. Carrying out stock rotation and replenishment as necessary. 8. To ensure the correct storage of food items and equipment after service. 9. Other duties assigned by the Estates Manager or Lead Catering Assistant from time to time to ensure the smooth running of the service.

General Management Responsibilities The post holder is expected:

• To promote and raise the profile of the College and the services it provides to the local business and civic community;
• To promote and actively contribute to the Colleges’ Mission, Vision and Values;
• To fully comply with and actively promote College policies and procedures;

Within the context of the post, ensure full compliance with College Health and Safety requirements;

• To comply with and actively promote College policies and procedures on all aspects of Equality;
• To participate in staff training and development activities to update and enhance own knowledge, skills and professional competence needed to carry out the role effectively.

This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is neither exhaustive nor prescriptive. It is anticipated that the post-holder will assume additional responsibilities as and when new projects and/or areas of focus for the College develop. The College reserves the right, in consultation with the post-holder, to amend the job description to meet the changing needs of the College.

Person Specification Essential Criteria 1. 1 years’ experience working in a hospitality or customer service environment with food service duties; 2. GCSE English Language and Maths (Grade A* – C) or equivalent qualifications, or the willingness to work towards the achievement of these qualifications 3. Food Safety and Allergen Qualifications or willingness to undertake these qualifications within 3 months of appointment; 4. Ability to work under pressure; 5. Ability to work alone and unsupervised