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Deli Manager

SparDublinFull-time

SPAR Merrion Row is looking for a full-time Deli Manager to join their fantastic team.

MANAGEMENT

  • To assist in the recruitment, training and development of high quality personnel for the delicatessen area
  • Maintain training records and ensure refresher training is provided to personnel in the area as appropriate
  • Rostering and general management of personnel to ensure adequate cover within budgetary provisions
  • Managing the overall performance of the delicatessen area
  • Ensure delicatessen team is motivated
  • Ensure delicatessen team comply with requirements of the area in terms of hygiene etc.

FOOD MANAGEMENT

  • Ensure effective & compliant HACCP control systems are in place 
  • Ensure policies and procedures pertaining to fresh food are implemented and managed 
  • Ensure area operates within relevant legislation in terms of HACCP 
  • Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel
  • Ensure food safety policy is updated and complied with appropriately
  • Ensure employees comply with good food hygiene practices
  • Ensure regular cleaning of deli area and equipment
  • Ensure relevant protective clothing is provided and worn
  • Ensure critical control points are identified and monitored
  • Ensure systems in place for temperature checking and food hygiene
  • Ensure corrective action put in place for critical control points
  • Ensure the appropriate waste management records are maintained
  • Ensure appropriate controls are in place for fresh and red meats

STOCK MANAGEMENT

  • Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately 
  • Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock
  • Ensure effective food management and waste systems are implemented, managed and updated appropriately
  • Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

GENERAL

  • To undertake other additional duties as may be assigned by the store manager

FINANCE

  • Managing budgets for the delicatessen area
  • Ensure overheads are controlled and minimised where appropriate
  • Ensure delicatessen sales are maximised
  • Ensure delicatessen margins are managed appropriately and profitability of the area is maximised
  • Promote sales within the delicatessen area & achieve sales targets as established by the store manager
  • Meet targets as agreed including the achievement of the required profit margin for the area

OPERATIONS

  • Ensure delicatessen runs efficiently and smoothly
  • Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock
  • Plan for market changes and demands as they arise
  • Ensure delicatessen promotions are managed appropriately
  • Ensure consistent high levels of customer service are provided at all times
  • Ensure all customer complaints are dealt with in the appropriate manner 
  • Take necessary action in deli improvements following customer complaints
  • Ensure food preparation meets the required customer and hygiene standards 
  • Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines
  • Ensure overall customer service levels within the area are maintained at the required standard

LEGISLATION 

  • Take full care of Health and Safety of personnel in the area and ensure any risks are minimised, or where possible, eliminated 
  • Ensure area is compliant with consumer pricing regulations 

Requirements

The ideal candidate will possess many of the below attributes

  • Proven ability in managing retail sales team including the following:

-Planning & organising

-Problem solving

-Managing performance

  • Excellent knowledge of HACCP requirements with a relevant qualification
  • Excellent interpersonal relations
  • Excellent understanding of consumer needs
  • Proven track record in achieving agreed targets
  • An excellent commercial acumen with the ability to anticipate and react to market changes
  • Committed to continually improving standards 
  • Self-motivated
  • The ability to work in a pressurised environment

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