Demand Manager

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a Demand Manager

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Implement and Manage a Central Demand Management process for all investment and change activity.
• Assess and screen Demand, ensuring all initiatives meet the demand criteria
• Ensure the appropriate categorization and routing of initiatives through relevant governance fora, submitted through the demand management processes.
• Facilitate cross functional sizing of all new demand in conjunction with strategy, finance, technology and various stakeholders across the business.
• Work in collaboration with the EPMO team and stakeholder across the business to ensure demand is fully understood, sized and progressed for prioritisation into the multiyear investment and change plan
• Development and management of demand reporting across a multi-year portfolio plan and strategic pillars.
• Develops, maintains and reports performance metrics of the demand management process including the identification of impacts, dependencies, issues and risks across the multiyear plan
• Responsible for effectively communicating the demand management process and ensuring consistent use of associated communication tools, including SharePoint, internal communication channels, and other relevant platforms
• Drive consistency across the enterprise portfolio ensuring adherence to the Investment and Change Process as well as the overarching govenrnace framework.
• Supporting the development and operation of an end to end demand management process that incorporates all relevant components of business wide frameworks
• Maintain an overview of updates and additions to approved and non-approved demand as per strategic decision making and in line with governance driven commitments
• Working with business stakeholders, ensure demand management processes remain relevant, appropriate, and effective, evolving them (where necessary) to support changing business needs and best practice

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: 

• Educated to degree level and have at least 5-8 years’ experience in a Portfolio Management Office / PMO.
• Formal Project Management or Portfolio Management qualification (PMP/IPMA/PRINCE 2 Practitioner).
• Significant Project Portfolio Management and demand management experience gained through several complex and varied environments.
• Experience of working with teams using a wide variety of change frameworks and methodologies (traditional waterfall and iterative/agile delivery and process improvement methodologies).
• Experience of using PPM Tools e.g. Planisware. 

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

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