Denroy Sales Administrator

Denroy Sales Adminstrator
(Comercial Department)

Location: Denroy Ltd, 9-11 Baloo Drive, Bangor
Department: Commercial Department
Report to: Customer Service Team Leader
Weekly paid hours: 37.5 hours
Working hours: Monday-Thursday 8:00 am-5:00pm, Friday 08:00 am-1:30pm.

As a local family-owned company since 1972, we have great pride in our company culture, support the local community and providing opportunities. Denroy Limited is a leading supplier of Plastics injection moulding solution to a number of industries worldwide. 
Working within a busy office environment, we are looking for a fast-learning sales administrator who is able to support colleagues with an increased workload.

RESPONSIBILITIES:

You will:

• Deal with customers via email and telephone calls to provide informative and accurate information on products and services we offer to customers.
• Generate and process invoices.
• Provide and maintain excellent levels of customer service, providing prompt and efficient response to enquiries.
• Manage time and workload effectively to ensure the highest standards of service.
• Liaise with the warehouse team and other departments regarding orders and deliveries.
• Manage time and workload effectively to ensure the highest standards of service.
• Maintain current business and update pricing/contracts.

Essential:

• Successful candidate should have a minimum of 5 GCSE’s (or equivalent) educated as a minimum with Grade C including English, Math.
• Proficient IT Skills, including Excel.
• Three year’s successful experience on digital systems inputting and manipulating data and pricing products
• Extremely organised, with the ability to priorities decisions when faced with competing priorities.
• Excellent at both Verbal and Written communication with great interpersonal skills and the ability to communicate at all levels.
• Proven track record of problem solving and working in a fast-moving environment.
• Work in an environment looking after customers’ accounts.
• Excellent Time Management.
• Experience of working with multiple customer portals.

Desirable:

• Level 3 excel spreadsheet.
• Strong customer service skills.
• Handle incoming enquiries from customers via email and telephone.
• Maintain a professional and strong relationship with customers.
• Ability to work individually and as a part of a team.
• Ability to adjust to change.
• Keen to develop within the company

Benefits

• Flexitime policy
• Full in-house training
• Reward Gateway discount scheme.
• Staff Discount Scheme
• Annual leave increasing in line with length of service.
• Electric Vehicle charging ports.
• Yearly allowance for Branded clothing merchandise.
• Secure, free onsite parking.
• Free Tea, coffee, milk and fruit provided.

This is not an exhaustive list but is an indication of the extent of the role. There is significant opportunity to develop this role further as it is a critical function in Denroy.

​​​​​Please note:
We are not a licenced UK visa sponsor.
All applicants must have the existing right to work in the UK at the time of application.

Closing date 29 May 2026 at 13:00 hrs
To apply, please go to Denroy.getgotjobs.co.uk.
Contact humanresources@denroy.com if you have any queries