Department Manager

Kilkenny Design is a dynamic and progressive Irish family owned omnichannel retailer which offers a unique and delightful shopping experience. We are seeking a passionate and people focused individual to join the team at our Flagship Store on Nassau Street. This is a fixed term (12-month) contract, with potential to become a permanent role.

The Role:

· Fully flexible Department Manager. Ability to work weekdays as well as weekends is essential. Hours are over a 7-day period, Monday to Sunday

· Assisting the management and team in creating an outstanding buying experience for our customers. Supporting and driving sales through link-selling and up-selling our products and services,

· Aware of store targets and KPI's such as sales, ATV, conversion and IPT.

· Learning and development is part of our culture therefore understanding of our products and its heritage is vital in the role.

· Continuously communicating, supporting and providing feedback to your management team.

· Opening and closing the store, with the responsibility of the keys.

· Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling and disabling it when necessary.

· Storing and protecting the security alarm codes

· Daily cash management – from the point of sale to the collection of cash from Brinks.

· Store standards to be maintained at all times:

· To ensure company housekeeping are met.

· All stock is priced, bar coded, clean, and visually well merchandised.

· Replenishing stock at appropriated times only.

· Accurately checking off deliveries and ensuring that only the boxes being worked on are on the shop floor.

· Any stock entering or leaving the shop is accompanied by the appropriate paperwork as in company induction

· Be aware of security standards throughout the store

· Be aware of Health and Safety standards as per the company handbook.

About our Culture:

We strive to create the best possible CX experience for our customers and colleagues each day. Our values and behaviours inform what we do and shape our decision making.

At Kilkenny we strive to be open and honest by building a culture of trust and transparency. We treat customers and colleagues like individuals so to understand their needs, but always doing so with clarity and kindness. We take accountability and plan for success and when things go wrong, we put things right and learn from them. But most of all we thrive to work hard but have fun along the way. 

About You:

· Flexible and adaptable to working practices and store demands.

· Makes a positive contribution to the team to achieve a common goal.

· Genuine person who is sincere, honest, truthful, and open.

· Energetic person who is bubbly, enthusiastic, passionate, and vibrant.

· Expresses a genuine smile that is obliging and approachable.

· Ability to converse and engage with customers in a natural, warm, and polite manner.

· Uses their own initiative by taking the lead, assessing tasks at hand and being independent.

· Modelling a positive attitude to their work.

· Acknowledging, respecting, and building rapport with other team members.

· Possess strong communication and interpersonal skills.

Please note due to the large number of applicants for this role we will only be able to contact successful candidates. Thank you.

Kilkenny is a progressive employer with a Values based culture and a strong emphasis on people development.

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