Digital Communications Manager

The Charities Regulator’s remit involves a wide range of stakeholders, so effective communications is central to our success. This is a new and important role within the Communications team. It involves developing and implementing the Charities Regulator’s digital communications activities, to support the team and the wider organisation in delivering on our strategic objectives.

The duties and responsibilities of the successful candidate will include the following:

• Manage and develop our website with the support of communications executives and our website agency

• Identify ways to optimise the functionality, user experience and accessibility of our website

• Develop and implement an effective and holistic social media strategy for the organisation, across all our channels, which is aligned to our organisational objectives and fully integrated into our overall campaigns and communications strategy

• Plan, create and implement tailored social media campaigns (organic and paid) to support a range of initiatives and activities

• Manage third parties to deliver campaigns, events and improvements to communications channels

• Analyse, monitor and report on website and social media metrics on a regular basis to measure impact of communications activities

• Identify opportunities to produce, publish and distribute content including guidance in new mediums and channels, such as podcasts, video, social

• Act as a point of contact for internal stakeholders to provide communications support (website and social) for specific projects and, where relevant, providing training to other members of staff

• Develop communications content calendars and ensure alignment to our brand and consistency across all channels in voice and tone

• Identify new digital and marketing trends and insights, and share them with the team

• Manage and develop our online events

• Contribute to the development and achievement of the strategic goals of the organisation generally and the team’s objectives in particular by participating in cross-divisional projects as required

• Carry out any other duties which may be required from time to time

The above is intended as a guide to the general range of duties and responsibilities associated with the post and is intended to be neither definitive nor restrictive. It will be subject to periodic review with the post holder. The Charities Regulator retains the right to amend role profile and allocate resources within the Charities Regulator in the most appropriate manner and in accordance with business needs.

Location:

3 George's Dock, IFSC, Dublin 1.

The organisation has a blended working policy which enables staff to work remotely on certain days (up to a maximum of two days per week).

Travel may be required to regional locations on occasion and when this occurs, appropriate travel and subsistence arrangements will apply.

Annual leave:

Annual leave will be 29 days a year, with an additional service day applicable after 5 years’ service. This allowance, which is subject to the usual conditions regarding the granting of annual leave, is based on a five-day week and is exclusive of the usual public holidays.

Salary scale:

Higher Executive Officer (Personal Pension Contribution) **

€58,847 – €60,567 – €62,285 – €64,000 – €65,723 – €67,437 – €69,157 – €71,637 LSI¹ – €74,112 LSI²

¹ After three years satisfactory service at the maximum.

² After six years satisfactory service at the maximum.

* Salary scale is correct as at 1 August 2025.

** New entrants to the public service will commence at the first point on the scale.

Different pay and conditions may apply if, immediately prior to appointment, the appointee is already a serving Civil Servant or Public Servant. The rate of remuneration may be adjusted from time to time in line with Government pay policy.

You will have the opportunity to contribute to our mission which is to regulate the charity sector in the public interest to ensure compliance with charity law and support best practice in the governance and administration of charities. In addition to achieving our vision of a vibrant trusted charity sector that is valued for the public benefit it provides, there are also great benefits to working at the Charities Regulator.

Below are just some of the benefits that the Charities Regulator has to offer:

• Inclusive and collaborative work environment

• Personal development opportunities through employer sponsored academic education, paid study leave and extensive in-house training and development programmes

• Public sector pay rates, pension benefits and annual leave entitlements

• Wellbeing initiatives, health initiatives, employee networking initiatives, confidential employee assistance programme

• 35 hours a week of attendance at work. The organisation has a blended working policy which enables staff to work remotely on certain days (up to a maximum of two days per week). Applications are assessed based on business needs and the arrangements may be subject to change

• City centre office easily accessible location

• Tax saver tickets, Bike to Work Scheme and bike storage onsite

• Positive and professional work culture

Essential experience, skills, knowledge and qualifications:

The Charities Regulator is seeking to appoint an individual who possesses the following, to a level appropriate to the role of Higher Executive Officer:

• At least four years’ experience in a relevant role

• Demonstrable experience in delivering on communications strategies that build engagement and reputation using digital and social media

• Proficiency in using a website CMS system and a range of relevant marketing tools such as Umbraco, WordPress, Adobe suite, Canva

• Expertise in creating digital content including video (for use across social and digital channels)

• Solid knowledge of website and social media analytics tools such as Google Analytics

• Research and writing skills, including content and editing, particularly for web and corporate materials

• Experience of working successfully in a team environment

• Excellent interpersonal and communication skills as evidenced in your application, in comparison to other applicants

• Have a qualification of at least level 8 of the National Framework of Qualifications from a recognised university or other third-level institution in a relevant discipline (for example communications, digital marketing, journalism, multi-media, public relations).

Candidates must have the above experience and qualifications on or before Monday, 19 January 2026.

Desirable experience, knowledge and skills:

• An understanding of and interest in Ireland’s charity sector

• Evidence of ongoing professional and personal development

• While not required specifically for the role, fluency in or a working knowledge of the Irish language

Required competencies

Candidates should have all the abilities required of a Digital Communications Manager with the Charities Regulator. In particular, candidates must demonstrate in their applications and during the selection process that they have the following competencies, which are required for the role, by reference to specific achievements and relevant examples in their career to date:

• Team leadership

• Judgement, analysis and decision making

• Management and delivery of results

• Interpersonal and communication skills

• Specialist knowledge, expertise and self-development

• Drive and commitment to public service values

Further information regarding each of the above competencies is available in Appendix A, which sets out the Public Appointment Service’s Higher Executive Officer competency framework.