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Digital Operational Excellence


What Impact Will You Make?

Deloitte’s Consulting practice is one of the world's leading management consulting firms for executable strategy, operations, technology, and human capital advisory services. The consulting practice is built around integrated core capabilities- people, process and technology and industry expertise - the capabilities needed to help clients to tackle their most complex challenges.

The depth of talent across our many business disciplines is central to achieving this. At Deloitte we have a clear purpose, to make an impact that matters to our clients, our colleagues and our communities. From professional development to leadership opportunities and career advancement, we empower our people to be their very best – because that’s how you make an impact

About the team

The Digital OpEx Practice is a growing team within the Strategy & Operations service line and is looking to expand given significant market demand for the work we do.

We work with clients to help them address challenges of:

  • Digital transformation
  • Customer experience
  • Cost pressures
  • Ambitious growth
  • Scalability and
  • Regulatory changes.

We help clients achieve their goals of competitive advantage and improved efficiency, employee morale and retention, customer experience and sourcing flexibility.

What’s different about our team is how we do this. Our team’s DNA is agile and we have a “digital first” mind-set. We are focused on continuous innovation, experimentation and have DevOps culture-success for us is helping clients become digital leaders while delivering outputs that make a real difference to their operations.

About the Opportunity

Our team is growing fast and we’re looking to hire a Manager with strong experience in Operational and Process Excellence, ideally gained through working on digital transformation projects. You will focus on the management and delivery of client engagements, as well as sales and practice development. In this role, you will develop high- performing people and teams, leading and supporting them to make an impact that matters, and setting the direction to deliver exceptional client service. You’ll have the opportunity to:

  • Work with a high performing team of business and technology consultants with a strong commitment to excellence
  • Undertake extensive Digital OpEx and Strategy and Operations focused training and development
  • Help shape the direction of our growing team by contributing to our thought leadership, our proposition development, our talent strategy and leading elements our R&D in cognitive technologies
  • Benefit from our global consulting network and join our Global Communities of Practice in areas including RCA, Operations Excellence and AI.

About You

  • 5-10+ years of Lean/Six Sigma/Operational Excellence experience either as a consultant or in industry (MBB preferred)
  • Deep knowledge of Lean and Agile methodologies
  • Lean Operations and Management Effectiveness experience
  • Ideally, experience working on projects with a strong digital element e.g. RPA, BPM, digital transformation, cognitive solutions e.g. Machine learning
  • Strong stakeholder management and engagement skills e.g. workshop facilitation, negotiation, change management
  • Experience of business change projects and programmes and driving change cross-functionally within a project environment
  • A third level business qualification with strong academics is essential
  • Strong, demonstrable analytical and interpersonal skills, with a commitment to professional and client service excellence
  • Experience managing teams and supporting business development and sales preferred
  • Ability to interpret business objectives, operation excellence and process improvement to inform client issues and opportunities
  • Creative, innovative and a team player

We love speaking with professionals about their next career move, to Deloitte. If you have a passion for learning from talented people and benefit from the support of a global organisation and network, apply online now or contact Nora Castro at

Deloitte Ireland is a member of Deloitte Touche Tohmatsu Limited (DTTL), a private company limited by guarantee and is a statutory Audit firm with nearly 2,000 people in Ireland. We provide audit, tax, consulting, and corporate finance services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Requisition code: 156821

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