Digital QA Analyst

In our world things change by the millisecond 
We build the technology that creates amazing moments and better connects our customers. Ready to play your part? Join us and Be Phenomenal. Working towards the same shared goal of better connectivity, our tech teams enjoy a high degree of freedom. We love hearing ideas and seeing them come to life. With great resources, you’ll get to be part of a team at the foundations of the transformation of our business. Who knows what the next innovation will be? That’s what makes a career at Three so exciting. 

Join us, as a Digital QA Analyst

The Digital Test QA Analyst will be responsible for validating that digital solutions meet agreed business requirements and deliver an excellent end‑to‑end customer experience before release. Working closely with business stakeholders, internal digital teams, and third‑party vendors, you will plan and execute business user acceptance testing across web and mobile platforms, ensuring solutions are fit for purpose, of a high quality, and ready for release.
This is a hands‑on role suited to someone who is enthusiastic about quality, customer journeys, and getting the details right. You will play a key part in bridging the gap between technology delivery and business needs, helping to bring high‑quality, customer‑facing digital experiences to life in a fast‑paced environment.

What else it involves

• Working collaboratively in a fast-paced agile, environment with in-house teams and third-party vendors across our digital release portfolio.
• Coordinate and execute business user acceptance testing across the Web, Desktop and Mobile and App.
• Collaborate with business specialists to define test case coverage and define acceptance criteria
• Ensure customer experience, accessibility, and usability standards are met across websites, mobile apps, and digital platforms
• Provide clear UAT testing status updates and contribute to release sign‑off choices and Agile ceremonies.
• Work closely with our developers, designers and third-party vendors to ensure bugs are fixed, and delivery specifications are met and maintained to a high standard.
• Contribute to continuous improvement of BUAT processes, templates, and standards
  
  

The skills we're looking for

• 3+ years of experience in the telecom industry
• Digital and quality assurance experience
• Strong testing fundamentals, following both Agile and waterfall SDLC’s.
• Participation in Agile ceremonies (refinement, planning, retrospectives)
• Ability to test across various customers facing web and app-based products and services.
• Experience working with 3rd party vendors/partners.
• Excellent attention to detail with a strong focus on customer experience and usability
• Ability to translate business requirements into practical test scenarios.
• Self-directed, results-focused with a commitment to getting things right with a quality first mindset.
• Ability to identify requirements, gaps, and assess risk, providing concise quality status and risk updates to key
• stakeholders and management.
  
  Nice to have: 
• Experience with test automation tools and software
• Knowledge of web analytics systems
• Experience using test management or defect tracking tools (e.g. Jira, Azure DevOps)
• Accessibility or compliance testing knowledge
• Environment Awareness Understanding of test environments and environments dependencies
  
  

Benefits of Working at Three 

• Flexible working with our new Hybrid model, our employees will enjoy more flexibility working from home and our office locations (3 days per week office based). Please see job description for the office location of this role. 
• Competitive salary, annual performance bonus & pension contribution 
• 25 days holidays plus 2.5 company days 
• Annual Leave buy or sell (buy or sell up to 5 days AL each year) 
• Healthcare Insurance through our flexible benefits programme 
• Life assurance, phone & laptop, subsidized canteen 
• Access to learning & development tools such as Coursera 
• Free on-site parking 

There’s a lot more to us than meets the eye.
You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. 
Apply now at: https://www.three.ie/careers #Jobs 

At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs

If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email aoife.omeara@three.ie Apply now at Three, a Phenomenal career awaits!