Director Of Quality, Safety And Risk

St. Michael's House

Director of Quality, Safety and Risk

Full Time Permanent

St. Michael’s House is seeking to appoint a Director of Quality, Safety and Risk to lead the organisation in a challenging environment, steering its strategic development and implementing its progressive vision for individualised, rights-based, integrated service delivery in the community. This position is offered on a full-time, permanent basis reporting to the Chief Executive Officer.

The Director of Quality, Safety and Risk is responsible for the delivery of the function to its highest standards of effectiveness and efficiency. S/he is responsible for the strategic leadership and development of the Quality, Safety and Risk Department in response to the needs of service users and their families. S/he is responsibility for assurance and oversight in conjunction with services, compliance with regulations and standards.

Joining a well-established Executive Management Team (EMT), the post holder will ensure optimum quality is provided. The Director of Quality, Safety and Risk offers an exciting opportunity to be part of a dynamic Executive Management Team (EMT) of the largest Health, Social Care, Education and Training service for people with disabilities in Dublin. The EMT are highly challenging and demanding posts which require exceptional strategic vision and outstanding leadership and management abilities.

The successful applicant will have a proven record of success at senior level and must demonstrate that he/she has delivered significant performance management programmes, achieved major organisational change and has led innovation and service improvement initiatives within budget within a complex and diverse organisation.

Qualifications:

Essential Criteria

• Honours Degree (Level 8) in relevant professional or health management discipline

Desirable Criteria

• Post graduate qualification in a relevant quality and risk management/ business discipline

Experience:

Essential Experience

· Have a minimum of four years’ experience working in intellectual disability and/or health sector, with excellent knowledge and understanding of Quality Systems, DOH and HIQA Regulations.

· Have a minimum of 3 years at a senior grade in a leadership role managing staff, and extensive liaison internally and externally.

· Have a substantial and explicit track record of accomplishment at a senior management level for a period not less than three years.

· An ability to demonstrate leadership and direction, critical analysis and decision making, personal effectiveness and experience in delivering outcomes.

· Demonstrate a record of commitment to best practice and corporate governance.

· Excellent in MS packages e.g. Word, Excel, Outlook, databases, SharePoint portals, internet and web based applications.

Desirable Experience

· Experience in a comparable role within the Health Services setting, or similar setting.

· Experience with HIQA / regulatory environment.

· Budget holder.

Knowledge and Experience:

· Sector strategic issues and trends.

· Public Sector macro – economic environment and implications for the organisation.

· Governance and standards - Legal, Regulatory, Statutory and Governance Management Procedures, systems, and processes.

· Resource Management.

· Knowledge of Organisation Structure, Systems Roles, Processes.

· Large Workforce Change Management.

· Service planning and development.

· Sector structures, representational systems, and key stakeholders.

The post holder may be required to perform other duties as appropriate to the post, which may be assigned to him/her from time to time and to contribute to the development of the post while in office. This job description will be subject to review in the light of changing circumstances. is a guide to the general range of duties assigned to the post holder. It is not intended to be exhaustive but should be regarded as providing guideline within which individuals work. neither definitive nor restrictive and is subject to periodic review with the employee concerned.

Remuneration: HSE Grade General Manager - €79,797 - €99,260 per annum (October 2023)

Location: Head Office, Ballymun Road, Dublin 9. Eligible to apply for hybrid/blended working after probation.

How to Apply:

Allthe below must be received before the application is deemed complete:

· A comprehensive CV, detailing education, skills, career history, experience.

· A cover letter outlining why you wish to be considered for the post and where you believe your skills, experience and values meet the requirements of the position of Director of Quality, Safety and Risk.

· Email to suzanne.doherty@smh.ie, EA to the CEO.

Closing Date: 5pm on Monday 15th April 2024

Selection Process:

The Selection Process may include:

· Short listing of candidates, based on the information contained in their application and

assessment of competencies detailed in respect of the role.

· Competency based interview (face to face interview).

· A presentation on a related topic may form the basis of a second stage interview

process.

Interview Dates:

Dates for first interviews will take place 1st and 3rd of May and the second interviews will take place on the 10th May. The onus is on all applicants that are short listed for interview to ensure they are available for interview in person.

Please Note:

We endeavour to give as much notice as possible for interview dates etc. Candidates should make themselves available in person on the date(s) specified by St. Michael’s House.

References:

It is the policy of St. Michael’s House to collect three references, two of which must be from your most recent employments. Please be assured that we will only collect the details and contact referees should you come under consideration and with your agreement.

For informal enquiries, or to arrange an informal conversation with the CEO, please contact: suzanne.doherty@smh.ie, EA to the CEO or karl.wren@smh.ie, Company Secretary or telephone on 01 8840206.

Additional Information:

Confidentiality:

Subject to the provisions of the Freedom of Information Act, 2014 applications will be treated in strict confidence. All enquires, applications and all aspects of the proceedings are treated as strictly confidential and are not disclosed to anyone, outside of those directly involved in that aspect of the process. Certain items of information, not specific to any individual, are extracted from computer records for general statistical purposes.

GDPR:

When your application is received, we will create a record in your name, which contains the personal information you have supplied to support your application. This personal record is used solely for the purpose of processing your candidature and, should you be successful, certain information you provide will be maintained on file. This information held is subject to the rights and obligations set out under The GDPR and Data Protection Act 2018. To make a request under GDPR please submit your request in writing to:

The Data Protection Officer, St. Michael’s House, Ballymun Road, Dublin 9.

dpo@smh.ie

Deeming of candidature to be withdrawn:

Candidates who do not attend for interview or another test when and where required by St. Michael’s House or who do not, when requested, furnish such evidence as is required regarding any matter relevant to their candidature, will have no further claim to consideration.

Feedback:

Feedback will be provided on written request.

Candidates should note that canvassing will disqualify.

St. Michael’s House is an equal opportunities employer.