Disability Home Support Regional Co-Ordinator

Remuneration

The salary scale for the post as of 01/06/2026 is: €61,219 €62,715 €64,462 €66,216 €67,975 €69,546 €71,147 €72,705 €74,251 €76,912 €79,583 LSIs

New appointees to any grade start at the minimum point of the scale. Incremental credit will be applied for recognised relevant service in Ireland and abroad (Department of Health Circular 2/2011). Incremental credit is normally granted on appointment, in respect of previous experience in the Civil Service, Local Authorities, Health Service and other Public Service Bodies and Statutory Agencies.

Location of post

HSE Dublin and South East / Réigiún Bhaile Átha Cliath agus an Oirdheiscirt de chuid an HSE

The Dublin and South East health region has 3 healthcare areas:

• HSE Carlow Kilkenny and Tipperary South

• HSE Waterford Wexford

• HSE Dublin South and Wicklow

There is currently one permanent wholetime vacancy available in HSE Dublin and South East Health Region (base negotiable within the 3 IHA’s). A panel will be formed as a result of this campaign for Grade VII Disability Home Support Regional Co-Ordinator vacancies in HSE Dublin & South East Region will be used to fill current and future, permanent and specified purpose posts of whole-time or part-time duration.

Key working relationships

The Home Support Regional Coordinator will work with the other existing Home Support Management Team members in a collaborative manner with a range of internal and external stakeholders including:

• Regional Disability Lead, Integrated Service Leads, General Managers, Disability Service Managers and Disability Case Managers

• Housing Coordinators, Social Workers and Liaison Nurses

• Persons supported and their families

• Service providers including HSE, Section 38 & 39 voluntary providers and the for-profit sector

• Multidisciplinary team colleagues and other key stakeholders within the community health networks and the Healthcare Region

• Other relevant statutory and non-statutory organisation’ including Local Authorities, Approved Housing Bodies and TUSLA

Purpose of the post

• To support the regional development and implementation of rights-based, person-centered and community-based Disability Home Support arrangements, that promote dignity, autonomy, will and preference, inclusion, safeguarding, quality and accountability.

• To support the regional readiness, implementation and the on-going administration/co-ordination of the new Disability Home Support Authorisation Scheme, in association with disability teams within the IHAs and CHAs

• To support the Authorisation Scheme’s data collection, analysis, reporting, process and administrative requirements, to improve consistency, quality, and equity of access, integration and outcomes for people with disabilities.

• To support the HSE Home Support Reform Programme and the roll out of new Home Support service development initiatives and/or new requirements across the region, working in an integrated manner with regional implementation groups, local disability teams and colleagues in Older Persons and Mental Health Home Support services.

Principal duties and responsibilities

The Grade VII Disability Home Support Regional Co-Ordinator will:

• Support and promote rights-based, person-centered and community-based Disability Home Support arrangements that promote dignity, autonomy, will and preference, inclusion, safeguarding, quality and accountability.

• Support Authorisation Scheme readiness, implementation and ongoing co-ordination of the Disability Home Support Authorisation Scheme across the Health Region.

• Support the implementation across the region, of new integrated Home Support standard operating procedures, policies and guidance relevant to the Authorisation Scheme, associated reform requirements, access and integration.

• Work with Disability Teams, Community Health Areas, Regional and National services/functions, to support consistent administrative, information, data, reporting and governance processes as per the requirements of the Authorisation Scheme.

• Collate, validate, analyse and report regional data relating to service activity, referrals, demand, approvals, provider arrangements, service quality, access integration expenditure, trends, risks and unmet need.

• Prepare regional returns, dashboards, briefing materials and summary reports as per the requirements of the Authorisation Scheme, and to support local, regional and national reporting requirements.

• Provide data, analysis and recommendations to inform service planning, quality assurance, governance and decision-making.

• Maintain oversight of the administrative and information requirements associated with the Authorisation Scheme, in collaboration with local and regional stakeholders.

• Support provider-related documentation, service agreement processes, scheduled reviews, audits and site visits as per the requirements of the Authorisation Scheme, and in line with approved governance arrangements and the requirements of the role.

• Support service user review processes led by the appropriate local team, including review outcomes relevant to service quality, changes in need, will and preference, participation, safeguarding, and any implications for supports and costs, as per the requirements of the Authorisation Scheme and in line with approved governance arrangements and the requirements of the role.

• Support the regional roll-out of relevant ICT systems, data processes and service improvement initiatives relating to Disability Home Support.

• Support regional implementation groups and cross-service working arrangements associated with Home Support reform, standardisation and service development.

• Ensure decision making in relation to all aspects of the Home Support service is fair, equitable and appropriate

• Liaise with statutory, voluntary and private providers, and with internal and external stakeholders, as relevant to the role.

• Communicate effectively with service users, families, CHA colleagues, regional services/functions, national teams and public representatives, regarding Home Support services and Home Support service developments.

• Contribute to responses for parliamentary questions, complaints, representations and briefing requests, as required.

• Promote and encourage service development in line with integrated care principles and the Health Region operating model.

• Co-ordinate the implementation of Policies and Procedures, in line with national guidance as relevant to the role.

• Promote a safe environment for staff and service users through the implementation of risk management and safeguarding systems, in line with HSE policy and the requirements of the role.

• Keep informed of relevant legislation, policy, strategies, standards and reform developments, pertaining to the post including those relating to Home Support regulation, disability policy, consent, quality assurance, safeguarding and integrated care.

• Have a working knowledge of HIQA standards as they apply to the role, and comply with associated HSE protocols for implementing and maintaining these standards, as appropriate.

• Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

The above job specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility criteria

Qualifications and/or experience

1. Statutory Registration, Professional Qualifications, Experience, etc.

(a) Eligible applicants will be those who on the closing date for the competition:

(i) Satisfactory administration/co-ordination experience within a health or social care/social services setting, as relevant to the role.

And

(ii) Satisfactory experience of working collaboratively with multidisciplinary team members and other stakeholders, as relevant to the role.

And

(iii) Significant experience of analysing and collating large volumes of data and producing summary reports using MS Excel or similar tools.

And

(iv) Have the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office

2. Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

3. Character

Each candidate for and any person holding the office must be of good character.

Other requirements specific to the post

Access to appropriate transport to fulfil the requirements of the role

Additional eligibility requirements:

Citizenship requirements

Eligible candidates must be:

(i) EEA, Swiss, or British citizens OR

(ii) Non-European Economic Area citizens with permission to reside and work in the State

Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status.

To qualify candidates must be eligible by the closing date of the campaign.

Skills, competencies and/or knowledge

Professional Knowledge/Experience

Demonstrates:

• Knowledge of Home Support Services, Packages of Care

• Knowledge of Disability Services and the needs of persons with a disability in the context of UNCRPD, access and integration.

• Knowledge and understanding of key relevant HSE policies and procedures e.g. Human Resource policies and procedures, Health & Safety, National Financial Regulations etc.

• Knowledge and understanding of legislation relevant to the role e.g. Health & Safety, Employment Legislation.

• Knowledge of risk assessment and risk management, as relevant to the role.

• An awareness of current and emerging strategies and policies in relation to services for persons with a disability

• Knowledge of the health service including a good knowledge of HSE reform

• Excellent MS Office skills to include, Word, Excel and PowerPoint.

• Knowledge and experience of using an email system effectively e.g. Outlook, Lotus Notes.

Planning & Organising and Delivery of Results

Demonstrates:

• The ability to successfully manage a range of different projects and work activities concurrently, utilising computer technology effectively and assigning work to others as appropriate to meet strict deadlines

• Evidence of effective planning and organising skills including awareness of resource management, the importance of value for money in a multidisciplinary complex organisation.

• The ability to embrace change and adapt local work practices accordingly by finding practical ways to make policies work, ensuring the team knows how to action changes.

• The ability to use resources effectively, challenging processes to improve efficiencies where appropriate.

• The ability to proactively identify areas for improvement and to develop practical solutions for their implementation.

Building and Maintaining Relationships including Teamwork & Leadership Skills

Demonstrates:

• The ability to build and maintain relationships with colleagues and other stakeholders and to achieve results through collaborative working

• The ability to work both independently and collaboratively within a team and multi stakeholder environment.

• Flexibility, adaptability and openness to working effectively in a changing environment.

Evaluating Information, Problem Solving & Decision Making

Demonstrates:

• Excellent analytical, problem solving and decision making skills.

• The ability to quickly grasp and understand complex issues and the impact on service delivery.

• Ability to make sound decisions with a well-reasoned rationale and to confidently explain these and stand by decisions in the face of opposition

• Initiative in the resolution of complex issues.

Commitment to a Quality Service

Demonstrates:

• A commitment to deliver a high quality, person-centered service.

• Evidence of practicing and promoting a strong focus on delivering high quality customer service.

• Commitment to developing own knowledge and expertise.

• Evidence of setting high standards of performance for self and others, ensuring accurate attention to detail and consistent adherence to procedures and current standards within area of responsibility.

Communication & Interpersonal Skills

Demonstrates:

• Effective verbal communication skills, delivering complex information clearly, concisely and confidently.

• Excellent written communication skills including strong report writing and presentation skills.

• Excellent communication and interpersonal skills; in order to deal effectively with a wide range of stakeholders.