Dispatch Administrator

An opportunity has arisen for a Dispatch Administrator (L4 ) - Support Inventory / PDSL to join our team in Burnfoot.

This role provides key administrative and analytical support across dispatch, planning, production, and logistics functions, with a strong focus on service level performance, reporting, and schedule adherence.

The role is ideally suited to a detail-driven individual with strong coordination and reporting skills who is looking to progress within a supply chain / logistics environment.

Key Responsibilities

• Track, review, and understand Promise Date Service Level (PDSL) KPIs.
• Compile and maintain reports using internal analysis and reporting tools.
• Support identification and escalation of schedule adherence issues across planning, production, and logistics.
• Liaise with internal departments to ensure timely approvals and accurate documentation.
• Support dispatch and inventory administration activities as required.
• Assist with data accuracy, record maintenance, and performance tracking.
• Provide administrative and coordination support to the wider logistics and planning teams.

Please note: The above duties are not intended to be an exhaustive list. Additional responsibilities may be assigned in line with business requirements.

Essential Skills, Qualifications/Experience: 

To be considered for shortlisting, applicants must meet all the following:

• Experience in an administrative, logistics, supply chain, or planning support role.
• Strong analytical and reporting capability, with the ability to interpret KPIs and service level data.
• High level of accuracy and attention to detail.
• Strong organisational skills with the ability to manage priorities and deadlines.
• Effective communication skills and confidence liaising with multiple internal stakeholders.
• Competent in Microsoft Excel and internal systems (training provided where required).

Desirable Skills, Qualifications/ Experience

• Experience supporting dispatch, inventory, or logistics operations.
• Understanding of production planning or supply chain workflows.
• Experience working with service level or delivery performance metrics.

Why Apply?

• Opportunity to develop experience across planning, production, and logistics, with strong exposure to service level performance and KPIs.
• Gain hands-on experience supporting Promise Date Service Level (PDSL) reporting and analysis.
• Work closely with multiple teams, building cross-functional knowledge and visibility.
• Develop analytical, reporting, and coordination skills aligned to a Level 4 role.
• Strong platform for career progression within supply chain, planning, or logistics functions.

Why Join us?

• Competitive rate of pay with Bonus scheme.
• 25 days annual leave.
• Employer pension scheme and Life assurance.
• Access to our Company Social Club.
• Incentivised Gym Membership & Cycle-to-Work Scheme.