Dispensary Assistant
About You:
The successful candidate will be enthusiastic, possess excellent communication skills and have a high level of attention to detail and accuracy required to provide a quality dispensing service.
Primary Purpose:
To work as a team and support the Pharmacist/Store Manager in ensuring the store is run efficiently on a day-to-day basis. Patient / Customer satisfaction must be at the forefront of your concern, every patient / customer is to be treated as an individual and provided with high quality service in terms of courtesy, kindness, interest and efficiency.
Main Duties and Responsibilities • To co-operate with the Pharmacist/Store Manager responsible for the efficient and safe operation of the pharmacy • Assist the Pharmacist in delivering a comprehensive dispensing service to meet patient needs, including: o Receiving prescriptions from customers o Preparing prescriptions under direction from the Pharmacist o Using dispensary and stores computer systems to generate stock lists and labels o Helping to maintain reasonable dispensary stock levels o Ordering items for use within the Pharmacy under the direction of the Pharmacist • Ensure the delivery of excellent customer service at all times adhering to MediCare standards of service delivery. • Receive deliveries and restock dispensary/shop front • Review & transmit orders to Warehouse • Deal with telephone queries (medical advice must only be provided by the Pharmacist) • Cleaning all area of the shop including floors, shelves, toilets etc. • Key holder (if required) – open / close shop when required. • Assist in organising monies for bank lodgements and till floats. • To undertake any other duties as may be assigned by the Store/Pharmacy Manager as and when required.
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