Domestic

The HSELetterkenny, County Donegal€34,240 - €40,379 per yearFull-time

Remuneration

€34,240 - €40,379 per year

Details of Service

Housekeeping Department provides cleaning services for all units and departments in St. Conal’s Campus and surrounding primary care facilities in Letterkenny. The hours of work will/can include working days, weekend, evenings and night shift as required to fulfil service needs.

Catering Department prepares cooks and serves meals and snacks to patients/residents specific to each department.

Hours of duty include:

• Night duty

• Weekend work

• Unsocial hours

• Shift work

Reporting Relationship

The job holder will report directly to Domestic Supervisor or other designated Manager.

Key Working Relationships

The appointed person will report to their Domestic Services Supervisor who is responsible for the supervision of Domestic Staff who also reports to Line Manager and Service Manager.

Purpose of the Post

To deliver a high standard of quality housekeeping and catering to patients/ residents through the provision of a clean environment and the prevention of cross infection. Post holder will ensure implementation of IPC and Hygiene standards as delineated in Safer, better hospital standards (HIQA 2012) and in keeping with National Infection Control Policies and HIQA Hygiene Standards.

Principal Duties and Responsibilities

The person holding the post is required to support the principle that the care of the patient comes first at all times and will approach their work with the flexibility and enthusiasm necessary to deliver this principle.

·        To deliver a high standard of quality housekeeping and catering to patient/resident/HSE staff through implementation of IPC measures and Hygiene standards and frequencies as set out by HIQA.

·        You will be responsible to ensure you work within your scope of practice.

·        To attend for duty as assigned by the Domestic Supervisor and at such hours as candidate determines.

·        To work as part of a team in providing high quality standards and efficient cleaning service to all departments.

·        The post holder must maintain awareness of the privacy of patients/residents in relation to all activities.

·        The post holder may be tasked with housekeeping and catering duties as part of their daily duties.

·        Teamwork is a specific requirement of the post as you will be working with multidisciplinary teams.

·        You will report to your Domestic Service Supervisors.

·        The post holder will adhere to Health and Safety regulations and all policies and procedures as guidelines provided to you upon induction.

Your post will consist of:

·        Collection of cleaning materials and trolley.

·        Empty and clean bins inside and out.

·        Check and clean toilets, sinks, baths, and showers.

·        Legionella flush as per protocol.

·        Dust control, vacuum, mop, buff all floors.

·        Damp dust windows, doors, lockers, beds, tables, door frames, high dust bed rails, light fittings.

·        Change bed screens and window curtains as required.

·        Record keeping of all duties.

·        Report broken equipment or equipment due for service.

·        Maintain cleaning equipment and leave clean for next person to use.

·        Checklist must be signed and dated as per protocol.

Risk Management, Quality, Health & Safety

The Management of Risk, Infection Control, Hygiene Services and Health and Safety is the responsibility of everyone and will be achieved within a progressive, honest and open environment.

The post holder must be familiar with the necessary education and training and support to enable them to meet this responsibility.

·        Adequately identifies, assesses, manages and monitors risk within their area of responsibility.

·        Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.

·        Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.

·        Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate

The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office.

Eligibility Criteria

Qualifications and/ or experience

Candidates must have at the latest date of application: -

1.      Professional Qualifications & Experience

Candidates must on the closing date:

·        Have 2nd level education to Junior Certificate Level at a minimum, which includes pass in 5 subjects.

OR

·        Have completed a relevant examination at a comparable standard in any equivalent examination in another jurisdiction.

AND

·        Have 1 year continuous relevant employment in a household/ catering environment in a healthcare setting i.e. Hospital/ Nursing Home/ Day Care Facility or in the hospitality sector within the last 3 years.

AND

·        Possess a competent level of spoken and written English to compile HACCP/HIQA documents.

AND

·        Candidates must possess the personal competence and capacity to properly discharge the duties of the role.

Health

A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

Each candidate for and any person holding the office must be of good character.

Post Specific Requirements

Candidates must demonstrate depth and breadth of experience in working in the cleaning/catering and or hospitality industry.

Other requirements specific to the post

Access to transport as the post may involve travel.

Working a flexible roster including unsocial hours, out of hours etc.

Additional eligibility requirements:

Citizenship Requirements

Eligible candidates must be:

(i)               EEA, Swiss, or British citizens

OR

(ii)              Non-European Economic Area citizens with permission to reside and work in the State

Read Appendix 2 of the Additional Campaign Information for further information on accepted Stamps for Non-EEA citizens resident in the State, including those with refugee status.

To qualify candidates must be eligible by the closing date of the campaign.

Skills, competencies and/or knowledge

Professional Knowledge & Experience

·     Demonstrate knowledge of HIQA and Hygiene (cleaning) Standards and the requirements in this role to adhere to same.

·     Demonstrate knowledge of cleaning to carry out the duties and responsibilities of the role.

·     Demonstrate knowledge in the area of healthcare or cleaning duties in a relevant service.

·     Demonstrate an ability to apply knowledge to best practice.

·     Demonstrate a commitment to continuing professional development.

·     Demonstrate ability to work under pressure.

·     Demonstrate a commitment to assuring high standards and strive for a patient centred service.

·     Demonstrate knowledge of HSELand website for training and education.

Teamwork

·        Demonstrate ability to work as part of a multidisciplinary team.

·        Demonstrate motivation and an innovative approach to post.

·        Demonstrate ability to present neat and tidy appearance.

·        Demonstrate ability to carry out instructions and appreciate the important of providing quality care to patients.

Planning and Organising

·        Demonstrate evidence of ability to work effectively and efficiently.

·        Demonstrate flexible approach – to working hours, rostering, e.g., unsocial hours/shift work, night duty.

·        Demonstrate ability to work on own initiative.

Communication and Interpersonal Skills

·        Demonstrate effective communication skills including the ability to present information in a clear and concise manner.

·        Demonstrate ability to communicate with colleague in a professional and dignified manner.

·        Demonstrate ability to listen openly.

Campaign Specific Selection Process

Ranking/Shortlisting / Interview

A ranking and or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and/or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements.

Failure to include information regarding these requirements may result in you not progressing to the next stage of the selection process.

Those successful at the ranking stage of this process, where applied, will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation.

Diversity, Equality and Inclusion

The HSE is an equal opportunities employer.

Employees of the HSE bring a range of skills, talents, diverse thinking and experience to the organisation. The HSE believes passionately that employing a diverse workforce is central to its success – we aim to develop the workforce of the HSE so that it reflects the diversity of HSE service users and to strengthen it through accommodating and valuing different perspectives. Ultimately this will result in improved service user and employee experience. 

The HSE is committed to creating a positive working environment whereby all employees inclusive of age, civil status, disability, ethnicity and race, family status, gender, membership of the Traveller community, religion and sexual orientation are respected, valued and can reach their full potential. The HSE aims to achieve this through development of an organisational culture where injustice, bias and discrimination are not tolerated.

The HSE welcomes people with diverse backgrounds and offers a range of supports and resources to staff, such as those who require a reasonable accommodation at work because of a disability or long-term health condition.

Read more about the HSE’s commitment to Diversity, Equality and Inclusion

 

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