Duty Manager

We are looking for a Duty Manager on a Full Time basis to join our management team at Aura Grove Island.

· Are you looking for a change or a new challenge?

· Have you supervisor/managerial experience?

· Are you considering changing industries and keen for a role in the lively leisure sector?

· Do you thrive in a fast paced environment?

· Are you willing to learn new skills to equip you to manage a busy, energetic team?

Why join the Aura Family?

We are the best in our industry! We don’t just talk about our values; we live them every single day.

We don't say we’re the best place to work - our people do… We have been recognized again as one of the Best Workplaces in Ireland in 2025. This marks the seventh year Aura has been ranked among the Top Large Irish Workplaces. We are also proud to have been named the Best Workplace for Women and Best Workplace for Health & Wellbeing in both 2024 and 2025.

At Aura our people are at the heart of our business and our culture is built on embracing diversity and inclusion.

In 2024 we were awarded the “Investors in Diversity Silver Certification” with the Irish Centre for Diversity and we were honoured to win the National Advancing Disability Equality Award 2025.

Safety, Health and Wellbeing is at the heart of everything we do. In 2024 we received the H&S National Sport & Leisure Award.

We place emphasis on learning and development, so if you join us you can expect to learn and grow throughout your career.

Other reasons to join our team….

· Friends and Family Benefit – all employees get to nominate a friend or family member for free membership of one of our leisure centres

· Our Training Academy – opportunities to certify to the highest industry standards in a range of industry practices such as Lifeguarding, Swim Teaching, Pool Plant Operations etc

· Aspire Programme – our talent development programme which gives you unrivalled access to training, development and further certification opportunities

· Career Development – opportunities to become a Tutor in a range of industry practices and to shape the careers of others

· Aura One Hub – benefits, rewards and recognition platform

· EAP Programme – a free confidential comprehensive advice and support service ranging from financial and legal advice to counselling for you and your family members

· Our GEM Awards programme, acknowledging those who go the extra mile

· A range of other benefits such as Bike to Work, TaxSaver, retail discounts, Length of Service benefit and discounted Health Insurance for employee’s and dependants through the HSF Health Plans

Our vision is BIG….

Aura's vision is for a healthier and happier Ireland by improving the health and wellbeing of our nation through exercise, sport and active lifestyles.

As a Duty Manager you will be responsible for a day-to-day management of the centre. When you’re on shift you hold the reins! You will have the accountability for planning, organising and directing all day-to-day centre activities and ensuring that the needs of our members are being met and exceeded. 

Your mission:

· Behave as a role model for everyone

· Display a commitment to our vision, purpose and values

· Maintain a high standard of customer service

· Operate your shift to ensure all areas are covered and duties are completed

· Performance manage and mentor the team to ensure excellent operational standards

· Deliver the highest standards of health and safety adhering to our policies and procedures at all times

· Ensure effective communication in relation to the operation and day-to-day running of the centre

· Ensure the presentation and cleanliness of the centre is always at the highest standards

· Be an Aura ambassador and represent the company with a professional approach and attitude

Here’s what we need from you:

· Must have previous experience in a leadership role

· R.L.S.S Pool Lifeguard or I.W.S Pool Lifeguard Qualification or willing to successfully complete within 6 months of employment – internal training provided!

· The ability to delegate work, follow up results and provide feedback, coach and develop the team

· Excellent communication, planning and organisational skills

· Must be able to prioritise multiple tasks based on the needs of our business

· Knowledge of the leisure industry is a distinct advantage but not essential

· A positive, results oriented and driven attitude and a willingness to learn and improve

· Strong IT Skills (Microsoft Excel and Word)

· Be commercially aware and target focused

· Have high standards in health & safety and customer service

· Excellent initiative and problem solving skills

· Swim Teacher, Fitness Instructor and Pool Plant qualifications are an advantage

· Be flexible in relation to your hours/days of work – morning, afternoon, evening, both weekdays and weekend shifts

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