Duty Manager

Duty Manager

Location:

The Park Inn Shannon Airport, Park Inn by Radisson, Shannon Airport, Clare, Ireland, Co. Clare, V14 EE06

Park Inn by Radisson, Shannon Airport is ideally located just steps from the main terminal building of Shannon International Airport. The hotel is well-located for airport travellers or those visiting the nearby business parks.

Limerick is 20 km from Park Inn Shannon Airport.

We are now seeking to hire a full time Duty Manager to join our team.

Objective of the Role:

Reporting to the Operations Manager, the Duty Manager will oversee the running of key functions in the hotel, as well as supporting the General Manager in their roles.

Key Duties and Responsibilities:

• Oversee the operations of the Hotel.
• Ensure quality and standards are met consistently.
• Anticipate guest needs, and proactively manage their expectations.
• Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
• Ensure prompt resolution of customer issues.
• Have full knowledge of the hotel and all departments.

About the role

Requirements:

• Have previous supervisory experience within the Hotel or Hospitality Industry.
• Possess excellent customer service skills
• Have a passion for their role within the Department
• Have a mature and pleasant manner for dealing with customers and team members alike
• Be capable of excellent up selling all areas of the Hotel, and other hotels in the group.

What We Offer:

• Excellent training and development opportunities
• Free car parking
• Free meals on duty
• Uniform provided
• Discounts across the Windward Hotel Group & Radisson Hotel Group including accommodation, spa, golf and food.
• Staff Events
• Employee of the month incentive
• Employee of the year incentive
• Staff appreciation week

About Windward Management

Park Inn by Radisson is managed by Windward Management Ltd.

Windward Management Ltd is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys* in Ireland. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

Join Us Today as a Duty Manager!