Duty Manager, Service Area & HR

SuperValuClifden, GalwayFull-time

Main purpose of the role:
The purpose of this role is to assist the Store Manager by overseeing the management and continuous development of the SuperValu Service Area as well as the Human Resources function at store level.

The ideal candidate will have/be:

  • Minimum 1 years€,, experience in a customer service facing role
  • Previous management experience is desirable
  • Previous HR experience is desirable
  • Excellent communication skills and a commitment to customer service
  • The ability to train, develop and motivate colleagues

    Main duties:

  • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
  • Effective management of the Systems/Resource function
  • Ensure excellence in customer service at all times
  • Take responsibility for the general management of the shop when required
  • Ensure that departments meet projected sales and targets
  • Ensure that food safety is everyone€,,s priority and responsibility
  • Document and communicate all labour, stock control, ordering and margins in accordance with required procedures
  • Manage all products (including non-foods) stocked within the shop in accordance with best practice
  • Assist colleagues and management team on embedding the new systems in the store
  • The closing date for applications is Tuesday the 6th of January 2026

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