EFM&S Helpdesk Administrator

Purpose of the role

The purpose of this role is to provide comprehensive administrative and operational support to the EFMS Management Team and Helpdesk function. The postholder will support the effective day-to-day delivery of services by coordinating administrative activities, maintaining accurate records and documentation, responding to internal and external queries, and assisting with the management of service requests and communications. The role requires strong organisational skills, attention to detail, and the ability to work collaboratively to ensure efficient and professional support across the department.

Essential Criteria

• Leaving Certificate or its equivalent or show commitment towards achieving same.
• Minimum of 1 year’s administrative experience.
• Proficient in Microsoft Office i.e. excel, word, outlook.
• Proven track record of administrative experience.

How to apply and informal enquiries

Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met.

The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria.

* Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter.

The closing date for submissions of CV’s and cover letter is 24th September 2026 by 5 pm. Applications must be completed through the advertised post on CHI.jobs by clicking ‘Apply for Job’.

Applications will not be accepted through direct email or any other method.

For informal enquiries for this specialty/department, please contact anita.cunningham@childrenshealthieland.ie

For other queries relating to this recruitment process, please contact Talent Acquisition Specialist – Taurai Machuwe at Taurai.machuwe@childrenshealthireland.ie

PLEASE NOTE:

CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey.

It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date.

Below, you’ll find the list of commencement dates for 2026 and 2027 for your information.

• 7th December 2026
• 4th January 2027
• 8th February 2027