Energy And Benefits Project Lead

Bryson Care Emergency Response project requires:

Energy & Benefits Project Lead C/EBP/B/0625
Fixed Term (1 year)
Belfast
(Monday – Friday)
35 hours per week
£32,250 per annum

Purpose of Job
For Your Benefit is an advice service delivered on behalf of Power NI by Bryson Care. We are seeking a Project Officer who will lead and drive the work of a dedicated team in the delivery of a service to help tackle debt issues and provide a practical support package to vulnerable customers. The service offers advice and information on benefits, energy efficiency, referral to schemes, budgeting and managing energy debt.

What you’ll be doing:
Provide operational leadership for the energy and benefits advice project.
Recruit and provide staff induction and training.
To contribute to and achieve key performance indicators (KPIs).
Identify, prioritise and allocate referrals in partnership with Power NI.
Organise and implement a referral system
Engage in direct work with households and manage a case load
Carry out benefit entitlement checks including assistance to complete forms for any benefits identified
Support customers through any appeals process

Essential Criteria
OCN Level 3 – Welfare Rights Adviser / Programme (WRAP) or similar qualification
Energy Awareness or similar energy qualification
Minimum of 2 years’ experience in providing welfare rights advice (in the last 5 years)
Must have good knowledge & experience in dealing with the Social Security Benefits system (including knowledge of the Universal Credits System and PIP (Personal Independence Payment)
Experience in using Microsoft Office, Excel and Benefit Assessment software
Clean drivers’ licence, access to transport and Business (Class) Car Insurance for the vehicle and driver

Application packs are downloadable from https://bryson.getgotjobs.co.uk/home.

Closing date is 1pm Friday 4th July 2025

Please note, we reserve the right to close this role early.