Enhanced Primary Care Administrator

About us

Our purpose at Vhi is to help our customers and patients live longer, stronger and healthier lives. A big part of delivering this purpose is to create a workplace culture where all colleagues feel connected, informed and motivated to do their best work. At Vhi, we have a set of shared values that drive the kind of behaviour we want and that will support colleagues to grow, develop and play a key part in our success.Leading the way in private healthcare, we now offer an extensive range of healthcare services, including: urgent care, planned care, primary care, health screening, hospital @ home, women’s health, digital health, out of hours emergency dental care, and nurseline 24/7. The efficient running of these services is made possible by our teams of highly skilled healthcare professionals.

What will you do:

• Day-to-day administration of Enhanced Primary Care activity (this includes a medical screening service, a primary care service, a physiotherapy service and Occupational Health clinics.)
• Managing all communications in a respectful and courteous manner whether in person face to face, by telephone or in written correspondence.
• Ensuring all patient information is entered into our Electronic Patient record systems accurately and that computerized patient files are updated and secured accordingly
• Facilitating appropriate tracking and monitoring of the service.
• Communication with members of the clinical team as required.
• Adhering to all appropriate clinical governance processes and ensuring compliance with all applicable SOPs (Standard Operating Procedures).
• Provision of support to the Senior Administrator and carrying out any other duties, on an ad-hoc basis, as required by the Senior Administrator

What you need to be successful

• Demonstrated capability in a customer-facing environment is essential
• Demonstrated alignment with GDPR and data protection (attention to detail)
• Previous experience of working in a healthcare setting is desirable
• Demonstrated alignment to Vhi Values

Education & Experience

• Minimum Leaving Certificate (or equivalent) level of education
• Previous experience in an administrative role

Interpersonal skills

• Patient and customer focused and demonstrating related skills
• Excellent communication skills
• Excellent interpersonal skills
• Good IT Skills – MicroSoft Office
• Demonstrated alignment with Vhi Values

Salary and Benefits

In addition to offering a competitive basic salary, the offer comes with the following benefits:

• Bonus
• Health Insurance
• Pension
• Income Continuance
• Medical indemnity
• EAP

In addition, Vhi offers a range of services and programs designed to support your physical, mental, and emotional health. Services include the Vhi 360 health centre with lifestyle and complementary therapies, an 

 (EAP) offering counselling, coaching, and expert advice, and individual support such as mindfulness resources and health coaching.

Sustainability

At Vhi, we believe that the health of people and the health of the planet are interconnected. That’s why we’re on a journey towards an integrated model of healthcare that puts people and the planet at its heart.

Our Commitment to Inclusion and Accessibility

At Vhi, we are on a continuous journey to build an inclusive and diverse workplace where everyone feels valued and respected. We welcome applications from individuals of all backgrounds, experiences, abilities, and perspectives

We are committed to providing reasonable accommodations at every stage of the recruitment process for candidates with disabilities, neurodivergence, or medical conditions. If you require an accommodation, please contact recruitment@vhi.ie, and a member of our recruitment team will be in touch via email.

Any information you provide will be treated confidentially within the recruitment team and used solely for the purpose of determining and providing appropriate accommodations during the application and recruitment process.

Vhi is an equal opportunities employer

Ready to start your journey?

 Apply now via our Vhi Careers page