Executive Housekeeper

Job Description

The Executive Housekeeper is responsible for leading and managing the housekeeping department to ensure the highest standards of cleanliness, presentation, and hygiene throughout the hotel, while maintaining efficient operations, staff performance, and cost control.

Key Responsibilities

• The Executive Housekeeper will lead and manage all housekeeping operations across bedrooms, public areas, and back-of-house.
• The Executive Housekeeper will ensure all guest rooms are cleaned, maintained, and presented to hotel standards.
• The Executive Housekeeper will supervise, train, and motivate housekeeping staff to deliver consistent performance.
• The Executive Housekeeper will conduct regular inspections of rooms and public areas to ensure quality standards.
• The Executive Housekeeper will manage staffing levels, rotas, and labour cost control within the department.
• The Executive Housekeeper will oversee stock control, ordering, and management of cleaning supplies and linen.
• The Executive Housekeeper will ensure compliance with health, safety, hygiene, and fire safety regulations.
• The Executive Housekeeper will manage laundry operations and linen quality standards.
• The Executive Housekeeper will respond to guest requests and resolve housekeeping-related issues promptly.
• The Executive Housekeeper will implement cleaning schedules and standard operating procedures.
• The Executive Housekeeper will monitor and control departmental budgets and expenses.
• The Executive Housekeeper will coordinate with Front Office and Maintenance departments to ensure room readiness.
• The Executive Housekeeper will conduct performance reviews and support staff development and training.
• The Executive Housekeeper will manage lost and found procedures in accordance with hotel policy.
• The Executive Housekeeper will maintain a positive, efficient, and guest-focused housekeeping environment.

Essential Requirements

• Proven experience as an Executive Housekeeper or Senior Housekeeping Manager in a hotel.
• Strong leadership and team management skills.
• Excellent attention to detail and high cleanliness standards.
• Strong organisational and time-management abilities.
• Knowledge of health, safety, and hygiene regulations in hospitality.
• Ability to manage budgets and control costs effectively.

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