Facilities Officer (Higher Executive Officer)

The Office of the OmbudsmanDublin 2€58,847 - €74,112 per yearFull-time

Entry Requirements

Essential

Candidates must have:

At least 2 years’ experience working in Facilities Management at appropriate level

Proven ability to develop and implement service improvement initiatives.

Strong track record in developing quality assurance and performance measurement frameworks.

Deep understanding of the statutory, ethical and transparency obligations of a public service body.

Excellent communication, interpersonal, and stakeholder engagement skills.

Attention to detail

Excellent work management skills

Strong leadership qualities

Results driven and self-motivated

Self-reliance and perseverance

Demonstrable written and verbal communication skills.

Demonstrable interpersonal and communication skills with the ability to work effectively in a team environment and on one’s own initiative.

NOTE: Qualifications/eligibility may not be verified until the final stage of the process. Therefore, those candidates who do not possess the eligibility requirements, and proceed with their application, are putting themselves to unnecessary effort/expense and will not be offered a position from this campaign. An invitation to tests, interview or any element of the selection process is not acceptance of eligibility.

Desirable:

• Professional qualification in a relevant discipline.

• Strong track record in contract management and service delivery.

• Excellent stakeholder engagement and communication skills, with previous experience working with the OPW and external contractors.

• Knowledge of health & safety, workplace compliance, and sustainability best practice.

• Strong organisational and project management skills, with the ability to manage competing priorities.

• A proactive, solution-focused approach with strong attention to detail.

Key Competencies for effective performance at Higher Executive Officer Level

Leadership

• Works with the team to facilitate high performance, developing clear and realistic objectives and addressing performance issues if they arise

• Provides clear information and advice as to what is required of the team

• Strives to develop and implement new ways of working effectively to meet objectives

• Leads the team by example, coaching and supporting individuals as required

• Places high importance on staff development, training and maximising skills & capacity of team

• Is flexible and willing to adapt, positively contributing to the implementation of change

Analysis & Decision Making

• Gathers and analyses information from relevant sources, whether financial, numerical or otherwise weighing up a range of critical factors

• Takes account of any broader issues and related implications when making decisions

• Uses previous knowledge and experience in order to guide decisions

• Makes sound decisions with a well-reasoned rationale and stands by these

• Puts forward solutions to address problems

Management & Delivery of Results

• Takes responsibility and is accountable for the delivery of agreed objectives

• Successfully manages a range of different projects and work activities at the same time

• Structures and organises their own and others work effectively

• Is logical and pragmatic in approach, delivering the best possible results with the resources available

• Delegates work effectively, providing clear information and evidence as to what is required

• Proactively identifies areas for improvement and develops practical suggestions for their implementation

• Demonstrates enthusiasm for new developments/changing work practices and strives to implement these changes effectively

• Applies appropriate systems/processes to enable quality checking of all activities and outputs

• Practices and promotes a strong focus on delivering high quality customer service, for internal and external customers

Interpersonal & Communication Skills

• Builds and maintains contact with colleagues and other stakeholders to assist in performing role

• Acts as an effective link between staff and senior management

• Encourages open and constructive discussions around work issues

• Projects conviction, gaining buy-in by outlining relevant information and selling the benefits

• Treats others with diplomacy, tact, courtesy and respect, even in challenging circumstances

• Presents information clearly, concisely and confidently when speaking and in writing

Specialist Knowledge, Expertise and Self Development

• Has a clear understanding of the roles, objectives and targets of self and team and how they fit into the work of the unit and Department/Organisation and effectively communicates this to others

• Has high levels of expertise and broad Public Sector knowledge relevant to his/her area of work

• Focuses on self-development, striving to improve performance

Drive & Commitment to Public Service Values

• Strives to perform at a high level, investing significant energy to achieve agreed objectives

• Demonstrates resilience in the face of challenging circumstances and high demands

• Is personally trustworthy and can be relied upon

• Ensures that customers are at the heart of all services provided

• Upholds high standards of honesty, ethics and integrity

Eligibility to compete and certain restrictions on eligibility

Citizenship Requirement

Eligible candidates must be:

(a) A citizen of the European Economic Area (EEA). The EEA consists of the Member States of the European Union, Iceland, Liechtenstein and Norway; or

(b) A citizen of the United Kingdom (UK); or

(c) A citizen of Switzerland pursuant to the agreement between the EU and Switzerland on the free movement of persons; or

(d) A non-EEA citizen who is a spouse or child of an EEA or UK or Swiss citizen and has a stamp 4 visa; or

(e) A person awarded international protection under the International Protection Act 2015 or any family member entitled to remain in the State as a result of family reunification and has a stamp 4 visa; or

(f) A non-EEA citizen who is a parent of a dependent child who is a citizen of, and resident in, an EEA member state or the UK or Switzerland and has a stamp 4 visa.

To qualify candidates must meet one of the citizenship criteria above by the date of any job offer.

Collective Agreement: Redundancy Payments to Public Servants

The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel Officers introduced, with effect from 1st June 2012, a Collective Agreement which had been reached between the Department of Public Expenditure and Reform and the Public Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public Servants. It is a condition of the Collective Agreement that persons availing of the agreement will not be eligible for re-employment in the Public Service by any Public Service body (as defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a period of 2 years from termination of the employment. People who availed of this scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility).

Incentivised Scheme for Early Retirement (ISER)

It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department of Finance Circular 12/09 that retirees under that Scheme are not eligible to apply for another position in the same employment or the same sector. Therefore, such retirees may not apply for this position.

Department of Health and Children Circular (7/2010)

The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a condition of the VER scheme that persons availing of the scheme will not be eligible for re-employment in the public health sector or the wider Public Service or in a body wholly or mainly funded from public moneys. The same prohibition on re-employment applies under the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER scheme are not eligible to compete in this competition. People who availed of the VRS scheme and who may be successful in this competition will have to prove their eligibility (expiry of period of non-eligibility).

Department of Environment, Community & Local Government (Circular Letter LG(P) 06/2013)

The Department of Environment, Community & Local Government Circular Letter LG(P) 06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance with the terms of the Collective Agreement: Redundancy Payments to Public Servants dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that persons will not be eligible for re-employment in any Public Service body for a period of 2 years from their date of departure under this Scheme. These conditions also apply in the case of engagement/employment on a contract for service basis (either as a contractor or as an employee of a contractor).

Declaration

Applicants will be required to declare whether they have previously availed of a Public Service scheme of incentivised early retirement. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment.

Principal Conditions of Service

General

The appointment is to a permanent post in the Civil Service and is subject to the Civil Service Regulations Acts 1956 to 2005, the Public Service Management (Recruitment and Appointments) Act 2004 and any other Act for the time being in force relating to the Civil Service.

Salary

The Salary Scale for the position is as follows - rates effective from 1st August 2025:

Higher Executive Officer (PPC)

€58,847 €60,567 €62,285 €64,000 €65,723 €67,437 €69,157 €71,637¹ €74,112²

The PPC pay rate applies when the individual is required to pay a Personal Pension Contribution in accordance with the rules of their main/personal superannuation scheme. This is different to a contribution in respect of membership of a Spouses’ and Children’s scheme, or the Additional Superannuation Contributions (ASC).

A different rate will apply where the appointee is not required to make a Personal Pension Contribution.

Long service increments may be payable after 3 (LSI1) and 6 (LSI2) years satisfactory service at the maximum of the scale.

Important Note

Entry will be at the minimum of the scale and the rate of remuneration will not be subject to negotiation and may be adjusted from time to time in line with Government pay policy. Different terms and conditions may apply if you are a currently serving civil or public servant. Subject to satisfactory performance increments may be payable in line will current Government Policy.

You will agree that any overpayment of salary, allowances, or expenses will be repaid by you in accordance with Circular 07/2018: Recovery of Salary, Allowances, and Expenses Overpayments made to Staff Members/Former Staff Members/Pensioners.

Tenure and Probation

The appointment is to a permanent position on a probationary contract in the Civil Service. The probationary contract will be for a period of one year from the date specified on the contract. Notwithstanding this paragraph and the paragraph immediately following below, this will not preclude an extension of the probationary contract in appropriate circumstances.

During the period of your probationary contract, your performance will be subject to review by your supervisor(s) to determine whether you:

(i) Have performed in a satisfactory manner,

(ii) Have been satisfactory in general conduct, and

(iii) Are suitable from the point of view of health with particular regard to sick leave.

Prior to the completion of the probationary contract a decision will be made as to whether or not you will be retained pursuant to Section 5A(2) Civil Service Regulation Acts 1956 – 2005. This decision will be based on your performance assessed against the criteria set out above.

Notwithstanding the preceding paragraphs in this section, the probationary contract may be terminated at any time prior to the expiry of the term of the contract by either side in accordance with the Minimum Notice and Terms of Employment Acts, 1973 to 2005.

In certain circumstances your contract may be extended and your probation period suspended. The extension must be agreed by both parties.

• The probationary period stands suspended when an employee is absent due to Maternity or Adoptive Leave

• In relation to an employee absent on Parental Leave or Carers Leave, the employee may require probation to be suspended if the absence is not considered to be consistent with the continuation of the probation

• Probation may be suspended in cases such as absence due to a non-recurring illness

The employee may, in these circumstances, make an application to the employer for an extension to the contract period.

All appointees will serve a one-year probationary period. If an appointee who fails to satisfy the conditions of probation has been a serving civil servant immediately prior to their appointment from this competition, the issue of reversion will normally arise. In the event of reversion, an officer will return to a vacancy in their former grade in their former Department.

Headquarters

Headquarters will be 6 Earlsfort Terrace, Dublin 2, D02 W773. When required to travel on official duty the appointee will be paid appropriate travelling expenses and subsistence allowances, subject to normal civil service regulations.

Duties

The employee will be required to perform any duties appropriate to the position which may be assigned from time to time. The officer may not engage in private practice or be connected with any outside business which would interfere with the performance of official duties or conflict with his/her role.

Hours of attendance

Hours of attendance will be fixed from time to time but will amount to not less than 41 hours 15 minutes gross per week. The successful candidate will be required to work such additional hours from time to time as may be reasonable and necessary for the proper performance of his/her duties subject to the limits set down in the working time regulations. The rate of remuneration payable covers any extra attendance liability that may arise from time to time.

Annual Leave

The annual leave allowance for this position is 29 days. This allowance is subject to the usual conditions regarding the granting of annual leave in the civil service, is based on a five day week and is exclusive of the usual public holidays.

Sick Leave

Pay during properly certified sick absence, provided there is no evidence of permanent disability for service, will apply on a pro-rata basis, in accordance with the provisions of the sick leave circulars.

Officers who will be paying Class A rate of PRSI will be required to sign a mandate authorising the Department of Employment Affairs and Social Protection to pay any benefits due under the Social Welfare Acts directly to the employing Department/Organisation. Payment during illness will be subject to the officer making the necessary claims for social insurance benefit to the Department of Employment Affairs and Social Protection within the required time limits.

Follow us on Facebook and stay up to date with the latest jobs in Dublin!


Apply Now

Before you go

Get the latest jobs in Dublin by email

By creating a job alert, you agree to our Terms. You can unsubscribe from these directly within the emails or as detailed in our terms.

Continue to job
Need help? Contact us
Cookies, Privacy and Terms©JobAlert.ie  2025