Family Work Co-ordinator

Job Purpose:

The Family Work Coordinator will manage the Family Team, coordinating and offering services to families with children aged 0–3 years of age.

The role will be to provide a support service to Tier 2 families with children 0–3 yrs, in a sensitive and non-discriminatory manner, offering practical and emotional support to enable families to manage their daily lives with increased confidence and independence. This will be offered to families living within the Lisburn Sure Start catchment area.

The post holder will play a key role in supporting parents to make informed decisions about their own and their children’s needs whilst developing strong partnership links with core services as well as community and statutory projects. This will be achieved through a combination of home and community-based work focusing on the needs of families and children in order to assist the Sure Start team in achieving the aims and objectives of the Project. The post holder will be responsible for organising and implementing programmes with ante-natal as well as post-natal mothers living in the Lisburn Sure Start catchment area.

Main Duties and Responsibilities:

• To carry out project induction to all Family Workers within the Project.

• To line manage and supervise the Family Worker team and conduct Bryson Pathways Annual Performance and Development Records.

• To provide appropriate in-house training to staff to ensure safe and effective delivery of all aspects of programme and service delivery.

• To carry out initial visit with all families and registration to the Project and conduct an assessment using the Outcomes Star Model to provide the appropriate intervention and services for the family’s needs.

• To process referrals to the Family Team and to arrange home visits for staff in line with the family pathway and Outcomes Star.

• To sign post families on to appropriate Sure Start services and programmes or signpost to other agencies where necessary to ensure the most appropriate support for the family.

• To contribute to the delivery of services designed to improve the wellbeing and opportunities for children aged 0–3 and their families.

• To promote the social, emotional, physical, creative and intellectual development of children and to work in the interest of children at all times.

• To support families, particularly women during the antenatal stages and postnatal stages of pregnancy by visiting them in their own homes or at local venues convenient for the family, to introduce them to and raise their awareness of the services provided to ensure they are able to access these.

• To provide families with programmes, information, advice and guidance and signposting on various issues. These may include: antenatal and postnatal care, nutrition, breastfeeding and postnatal depression in a variety of settings on a one to one basis and in groups.

• To identify barriers to accessing services within the local community and contribute to overcoming these barriers for all target and disadvantaged groups.

• To assist in the development of services to support families. Where possible to work alongside other agencies / organisations in the development of initiatives to meet the Lisburn Sure Start core purpose.

• To represent the interests of Lisburn Sure Start by attending and contributing to interagency meetings and working closely with colleagues across the locality.

• To design and deliver courses and / or groups, relevant to Infant Mental Health, antenatal and postnatal issues adhering to good practice protocols.

• To encourage and support new mothers with breastfeeding advice in both antenatal and postnatal stages of pregnancy.

• To deliver a supportive and tailored service to children and their families, using the Outcomes Star Model.

• Work with new parents including young mothers to support the development of their confidence and knowledge in parenting.

• To empower families to engage in support, enabling a person-centred solution focused approach to family support where the service user guides the package of support.

• Undertake training sessions and personal research to keep updated with relevant initiatives and health issues. To take responsibility for disseminating information to the rest of the Lisburn Sure Start team through presentations and training sessions.

• To provide feedback as part of the monitoring and evaluation of the service delivery across Lisburn Sure Start and to contribute to quarterly and annual review of the programme, this may result in different patterns of service delivery.

• To create and maintain accurate records of families using Lisburn Sure Start services and monitors them accordingly. This will include using paper and computer-based systems.

• To maintain at all times a professional manner and appearance. In particular to observe and respect the confidential and sensitive nature of the work.

• To provide information, advice and guidance as appropriate.

• The post holder will be expected to attend and participate in team meetings and individual supervision sessions and undertake team training and development initiatives.

• To undertake personal professional development and training as appropriate.

• To assist with organizing and running community events in Lisburn Sure Start area as appropriate. Participate in the preparation and organization of health promotion materials, displays and events.

General:

● Prepare for and participate in supervision.

● Prepare for and participate in team meetings and work effectively as part of a team.

● Keep clear, concise and factual records.

There are a number of standard duties and responsibilities that all employees irrespective of their role and level of seniority within Bryson Pathway are expected to be familiar with and adhere to:

● Participate in all relevant training when required.

● Prepare for and participate in Annual Performance Reviews

● Observe all relevant Health and Safety rules and regulations.

● Carry out any other relevant tasks, which may from time-to-time, be required.

● Promote and comply with Bryson Pathways policies on diversity and equality both in the delivery of services and treatment of others.

● Ensure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity and in accordance with the provisions of the Data Protection Act and amendments.

● Comply with Bryson Pathways protocols on the appropriate use of telephone, e-mail and internet facilities.

● Comply with the principles of risk management in relation to individual and corporate responsibilities.

● Observe and adhere to all Bryson Pathways Policies and Procedures.

This job description is a broad picture of the post at the date of preparation. It is not exhaustive and as such, the post holder will be expected to be flexible. It is recognised that jobs change and evolve over time and any necessary changes will be discussed with the post holder.

Salary: £22,685 per year