Finance Administrator - Social Enterprise

Role Requirement 1

Programme Funding Management and Service Development

• Review and interrogate financial information received from beneficiaries for accuracy, completeness and compliance with programme requirements.
• Analysis of relevant and up to date data to inform decision making at management level
• Monitor the timeliness and accuracy of all data returned by beneficiaries/suppliers/implementing bodies.
• Respond to internal/external queries and information requests as appropriate.
• Review the work of Finance Support Officers and provide feedback and support where required.
• Follow up on recommendations to groups arising from verification/audit to assess implementation and progress of recommendations, within case management procedures.
• Produce formal reports and analysis at the appropriate stages of the programme.
• Assist in payment of funds to beneficiary groups via payment set up and other data inputs to Sun Accounts System to facilitate payment run process.
• Support UAT testing and execution.

Role Requirement 2

Administration/Operations Support

• Working closely with Finance Coordinator and Team Leads to ensure that all financial reports/returns are completed in a timely manner and are compliant with programme requirements.
• Oversight of data quality and validity: where issues are identified liaise with Finance Coordinator and Team Leads for direction on better data management.
• Identify appropriate beneficiary supports in relation to the programme.
• Organise and participate where necessary in training events and seminars and contribution to development of training support plans.
• Liaison with the Finance Coordinator on beneficiary case management and responding to day to day internal/external queries and information requests from beneficiaries, funders, PQs other Pobal directorates.
• Review, develop and maintain efficient and effective administrative and information systems.
• Work on Cross-company projects as required and participating in the development of annual/special projects as they emerge during the implementation of aspects of the Directorate
• Co-ordinate the efficient and effective dissemination of information and guidelines to nurture an increased awareness and professionalism across customer service.

Role Requirement 3

Team Support

• Engage in daily support and communications within the team so that all customer queries are actioned and resolved in a timely, efficient and knowledgeable manner.
• Provide regular updates to the relevant staff members on the processes' status.
• Act as a point of support and advise where other team members require additional assistance to manage particular customer issues and requirements.
• Support other functions across Social Inclusion and Employment when required and as business needs dictate.
• Support the development of knowledge through effective team communication and feedback to include standardised responses to issues and queries.
• Work in other units as required and business needs dictate.

Role Requirement 4

Service Excellence

• Utilise relevant methods, tools and processes to meet and exceed customer needs.
• Support organisational change and demonstrate flexibility in adapting to service needs.
• Participate in training/educational opportunities and provide feedback on opportunities to expand own and team skillsets.
• Engage with existing quality measures and be accountable for own performance against these.
• Provide ongoing evaluation of processes and procedures; suggest methods to improve area operations, efficiency and service to customers.

Required Experience

• At least 2/3 years’ financial management/administration experience
• Strong organisational skills
• Capacity to review the work of colleagues
• Proficient in MS packages e.g. Word, Excel, Outlook coupled with SharePoint portals
• A proven customer service ethos with strong relationship building skills across business teams and external stakeholders
• Knowledge of workings within the community/voluntary/public sector is desirable.

Qualifications

• Relevant third level finance qualification (e.g. Certificate, Diploma, Accounting Technician/), or equivalent is essential