Finance Operations Agent

Job Summary

Zurich Insurance Plc in our Wexford Centre of Excellence is looking for a Finance Operations Agent. The successful candidate will work in the Finance Operations team and report to the Finance Operations Team Coach.

Your Role

• Daily debt collection with responsibility for some key A/C management

• Dealing with customers ensuring payments received and resolving any issues/queries

• Adherence to daily, weekly, monthly and quarterly deadlines

• Work closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment.

• Direct Debit management.

• Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis.

• Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables function

• Cash allocation

• Carry out detailed reporting with respect to current and aged debt for presentation and review by management

• Any other duties and responsibilities which management deem appropriate

• Participate in ad hoc project work that may present within the business

• Liaise and interact with various departments

Your skills and experience

• A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.

Preferred Qualification & Experience:

• Previous administration experience an advantage

• Customer service experience an advantage

• Accounts receivable experience desirable

• Excellent attention to detail

• Ability to work in a dynamic team environment

• Ability to manage ambiguity

• Well-organised, results driven and capable of working to tight deadlines

• Good communicator with excellent interpersonal skills

• Ability to work independently

• Have an appetite for continuous personal development

• Be enthusiastic and a self-starter

• Good working knowledge of Microsoft Word, Excel and Outlook

Additional Information

Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations.

Some benefits include: Training & development opportunities; Staff Pension Scheme; Free on-site parking; Sports and Social Club; Bike to work/Tax Saver; Bicycle Parking & Shower Facilities; and more.