Finance Operations Agent

Your role

As a Finance Operations Agent your main responsibilities will include, but not necessarily be limited to, the following:

• Daily debt collection with responsibility for some key A/C management

• Dealing with customers ensuring payments received and resolving any issues/queries

• Adherence to daily, weekly, monthly and quarterly deadlines

• Work closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment.

• Direct Debit management.

• Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis.

• Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables function

• Cash allocation

• Carry out detailed reporting with respect to current and aged debt for presentation and review by management

• Any other duties and responsibilities which management deem appropriate

• Participate in ad hoc project work that may present within the business

• Liaise and interact with various departments

Your skills and experience

As a Finance Operations Agent your skills and qualifications will include:

Minimum Qualifications:

• A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma.

Preferred Qualification & Experience:

• Previous administration experience an advantage

• Customer service experience an advantage

• Accounts receivable experience desirable

• Excellent attention to detail

• Ability to work in a dynamic team environment

• Ability to manage ambiguity

• Well-organised, results driven and capable of working to tight deadlines

• Good communicator with excellent interpersonal skills

• Ability to work independently

• Have an appetite for continuous personal development

• Be enthusiastic and a self-starter

• Good working knowledge of Microsoft Word, Excel and Outlook