Food Service Assistant

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: 

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Catering Assistant to join our team based at our Moy Park Craigavon. This is a great opportunity to join a world leading facilities management company.

Working Pattern:

• 27.50 Hours Per
• Monday – Friday
• 15:30 – 21:00

Rewards:

• 22 days annual leave
• Company Pension Scheme 
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service 
• Company Events 

The Role:

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and an to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Carry out cooking duties if necessary
• Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal.
• Clear and wash dishes in the dining area as required
• Deliver hospitality orders to meeting rooms (if applicable)
• Clear rooms of any trays, flasks, crockery etc. following the provision of hospitality (if applicable)
• Be responsible for cash handling duties under your control

The Person:

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager.
• Ensure all customers are served in a quick and efficient manner.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.
• Essential Criteria:
• Demonstrable passion for providing good customer service
• Excellent communication skills

Desirable Criteria:

• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE