Food Service Assistant

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: 

Do the right thing, Have fun & grow together, Take pride in what you do!

We are currently recruiting for a Food Service Assistant to join our team based in the Holywood area. This is a great opportunity to join a world leading facilities management company.


​​​​​​Working Pattern:

• 32.5 Hours Per Week
• Monday – Friday
• 8am-3pm
• No Weekends

Rewards:

• 22 days annual leave
• Company Pension Scheme 
• Employee Assistance Program to support your health & wellbeing
• Financial Education/Financial wellbeing advisory service 
• Company Events 
• On Site Parking
• Free Staff Lunch

​​​​
​​​​​​The Role:

• Assist in the preparation, service and sales of all food and beverages for the unit
• Preparation of service counter (including placing food and beverages in appropriate containers)
• Provide the highest level of customer service in a consistent approach to anyone who uses the facility
• Work as part of the team to ensure service is delivered on time and to a consistently high standard
• Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
• Ensure kitchen and service areas (including customer tables and chairs) are always clean and tidy and assist with waste removal.
• Be responsible for cash handling duties under your control
• Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas.
• Report defective equipment, work and floor surfaces or any other Health and Safety issues

The Person:

• Make customers aware of current offers and upsell additional products where possible
• Ensure all customer suggestions, comments or complaints are reported to the Line Manager.
• Ensure all customers are served in a quick and efficient manner.
• Ensure all clothing, including footwear and personal hygiene is of the highest standards in accordance with company guidelines at all times.

Essential Criteria:

• Demonstrable passion for providing good customer service
• Excellent communication skills

Desirable Criteria:

• Workable knowledge of HACCP regulations
• Basic food hygiene certificate

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community. 

​​​Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview. 
Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group. ​​​​​​​

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request. 

​​​​​​​
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE