Front Counter Staff

If you love working with people and creating a variety of foods that are both appealing to look at and tasteful to eat, then Denjoe’s is the place for you. You’ll be asked to multi-task as you take and prepare orders. You will be part of a team that provides a tasty, relaxing meal in every situation to ensure that the customer enjoys the experience. Use your ability to think on the go when working with food preparation. 

As a Counter Staff Member you will be asked to process orders and collect payments from customers in the restaurant.

Key Duties & Areas of Responsibility will include:

• Be courteous and focused on providing a consistently high standard of customer service.
• Welcome customers and help determine their orders.
• Keen knowledge of allergen information.
• Process customer orders and record them in the in-house ordering system.
• Relay customers’ orders to the kitchen staff.
• Ensure all orders are delivered to the customers in a timely manner.
• Accept cash/cards and return the correct change.
• Tally money/receipts in the cash drawer at the beginning and end of each work shift.
• Place food orders in the appropriate bags and boxes.
• Respond to customer inquiries, issue receipts, and record customer suggestions.
• Clean and arrange eating, service, and kitchen spaces.
• Waste Management.
• Help kitchen staff when needed.
• Assist with other restaurant duties if required.
• Maintain HACCP records and standards.
• Check, record, rotate and store daily delivers.
• Keep up to date with relevant training as required.

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