Front of House Receptionist

Job Description

Vertiv are a global provider of critical digital infrastructure and continuity solutions. Vertiv, Ireland is focused on solving the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions. 

As the Front of House Receptionist you will be the first point of contact for our Company. It will be your primary responsibility to greet all clients and visitors in person and over the phone, assisting them with any appropriate information that they need whilst also maintaining a high level of confidentiality. You will also be part of the Travel Team and assist with the processes for Group business travel bookings across UK, European and Worldwide locations.

RESPONSIBILITIES

• Management of a multi-line switchboard dealing with calls politely and professionally, forwarding calls to respective personnel and departments as required.
• Greeting of Visitors, Clients, and Contractors professionally and determine the nature and purpose of their visit.
• Responsibility for managing Meeting Room System and organising Client Refreshments etc
• Monitor visitors’ access and issue electronic visitor passes. 
• Administration support for Managing Director. 
• Consolidating multiple Credit Card monthly statements on behalf of the Travel Department.
• Assisting the Travel Dept. with overflow booking of Flights, Ferry Crossings, Hotels, Rail, Taxi & Hire Cars and issuing documentation to Travellers 
• Sort daily outgoing mail, messages and ad hoc deliveries.
• Performing ad hoc duties as and when required.

QUALIFICATIONS

Proven experience in a similar role holding a minimum of 3-5 years exposure in a comparable position. Proven experience of working in a highly Professional Environment.

In addition, the successful candidate will have:

• Excellent Admin skills and high proficiency in Microsoft Office and Outlook is Essential 
• High standard of accuracy and attention to detail is Essential. 
• Excellent organisation skills with the ability to manage, prioritise and work well under pressure. 
• Excellent interpersonal skills and the ability to deal with people at all levels.
• High personal motivation and enjoy a busy working environment. 
• Work well as a member of the Team, as well as working well independently.
• The ability to maintain confidential and sensitive information. 
• Knowledge of Travel Booking Procedures would be preferred but not essential. 

Desirable Qualifications & Experience

• Travel or Business-related degree is desirable.
• Previous experience in a manufacturing / engineering environment

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development