Front Office Receptionist
Farnham Estate 4* Spa and Golf Resort is a 158-bedroom luxury hotel and golf resort based in Cavan. It has significant occupancy throughout the year, a reputation for excellent guest service, and is an exceptionally relaxing, comfortable destination venue.
The Role:
Farnham Estate is currently recruiting an enthusiastic receptionist to join their Front Office Team. Reporting to the Front Office Manager, the Receptionist is the first person the guest meets on the arrival of the hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times. The receptionist is responsible for greeting guests to the hotel and ensuring excellent customer care at all times, managing the check-in/out process and guest experience, assisting guests with any queries they may have, and enhancing their stay where possible.
The Ideal Candidate will:
- Previous experience In a 4/5 star receptionist experience or relevant experience is desirable
- Have exceptional customer service skills
- Have excellent attention to detail and be computer literate
- Be able to multitask and work under pressure as part of a team
- Have excellent English, both written and spoken
- Be flexible in relation to working hours both mid-week and weekend
- Cash/Card handling experience
What we Offer:
- The opportunity to become part of an Award-Winning Resort Property
- Excellent training and development opportunities
- Free car parking and meals on duty
- Discounts across the Group hotels including accommodation and food.
- Staff Events
- Employee of the Month Award
Casual hours , between 3 to 5 shifts a week
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