Front Office Receptionist/Guest Relations Associate

We are currently inviting applications from experienced Front Office professionals with 1–2 years’ 4*/5* hotel experience to join our team.

As part of the Front Office team, you will assist in the day-to-day operations of the department, including reservations, guest check-in and check-out, room allocations, billing, and being the main point of contact for our guests.

• 1–2 years’ previous 4*/5* hotel front office experience

• Fluent written and spoken English

• Experience with Hotsoft and Tablepath (preferred)

• Excellent communication, administrative and organisational skills

• A genuine passion for delivering exceptional guest service

• Provide a warm, professional welcome to all guests

• Handle reservations, guest enquiries and correspondence efficiently

• Ensure accurate billing and smooth check-in/check-out procedures

• Maintain clear communication with colleagues and management

• Uphold the highest standards of presentation, service and security

Hours: 8-hour shifts, five days over seven, including weekends and bank holidays.

Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.

• Competitive salary
• Meals on duty provided
• Employee parking provided
• Full training provided
• Uniforms provided
• Employee discounts, including at our sister properties in Cork, Dublin, and Wicklow
• Employee recognition awards and appreciation days
• Free golf at Ring of Kerry Golf Club
• Employee gym provided
• Cycle to work Scheme 
• Work anniversary acknowledgement and reward
• Employee birthday celebrations & reward
• Employee referral bonus