Garden Center Manager

Responsibilities for the successful candidate will include, but are not limited to, the following:

• Lead by example a safety-first culture, driving the safety agenda on site.
• Deliver on Co-Op SuperStores commitment to excellence in customer experience in store.
• Optimisation of sales & the continuous improvement of the store so that targets are met & exceeded.
• Deliver excellent section standards consistently in line with operational requirements including merchandising & floor standards.
• Assist in management duties as required, including keyholder duties.
• Proactively support the Branch Manager to deliver on agreed objectives
• Assist in leading a motivated, engaged & enabled sales team ensuring colleagues receive relevant updates & ongoing development.
• Manage weekly deliveries, ensuring best practice in stock control, ordering & ensuring availability of the relevant category products as required.
• Ensure compliance with company policies & procedures; legislation & audit standards.
• Assist in business administration as required, including managing cash, stock, systems etc.
• Any other activities as required in order to ensure the successful operation of the garden centre and overall site.

The successful candidate will have:

• Relevant horticulturist qualification is essential for this role, preferably including people management experience.
• A proven track record in retailing with strong product knowledge is a prerequisite for this role.
• A keen understanding of our business with strong commercial awareness.
• A proven track record of delivering an excellent customer experience with an understanding of how this drives sales and affects the bottom line.
• Excellent interpersonal & communication skills.
• Strong organisational, planning & time management skills with excellent attention to detail.
• Ability to demonstrate initiative with a solutions-oriented approach.
• Self-motivated and prepared to be flexible when the occasion demands.
• Proficient IT skills including MS Office, POS, email etc