General Manager, Quality & Patient Safety

General Manager, Quality & Patient Safety

Purpose of the Role:

The General Manager will be responsible for managing the delivery of services within CHI’s Quality and Patient Safety Directorate, through effective planning, control, monitoring, review and delivering on core programmes of work in quality, safety and risk management.

This includes the implementation of the CHI’s Quality & Patient Safety Strategy and Framework, clinical effectiveness, clinical audit, service user involvement; risk management, patient feedback,incident management, open disclosure, patient safety and service improvement. The post holder will coordinate the Quality and Patient Safety Agenda and be accountable to the Director of Quality & Patient Safety for performance with internal and external compliance requirements. The General Manager will also fulfil a lead role over special projects delegated by the Director of QPS.

Essential Criteria:

An academic award in Risk Management or Quality in Healthcare at level 6 (or

higher) on the Quality and Qualifications Ireland (QQI) framework or equivalent

OR

A professional qualification in a health-related area

AND

1. Significant health sector management experience relevant to this role

2. Experience of delivering significant change in a complex multi stakeholder environment, as relevant to this role.

3. Experience delivering, leading and managing a team.

4. Experience of managing and working collaboratively with multiple stakeholders to achieve objectives.

5. Have the requisite knowledge and ability (including a high standard of suitability and management ability) for the proper discharge of the duties of the office.

6. Have demonstrated capacity to achieve results through multidisciplinary and cross sectoral working

7. Experience of budget planning, financial management and resource management processes

How to Apply and Informal Enquiries:

Applications for this post must be accompanied by a cover letter, setting out relevant experience that illustrates how the essential criteria listed above is met.

The criterion for short listing is based on the requirements of the post, as outlined in the eligibility criteria.

* Please note that you must submit a cover letter with your CV, this forms part of your application and CV’s will not be accepted without a detailed cover letter.

The closing date for submissions of CV’s and cover letter is Wednesday 1st July 2026 at 11.45pm. Applications must be completed through the advertised post on CHI.jobsby clicking ‘Apply for Job’.

Applications will not be accepted through direct email or any other method.

For informal enquiries for this specialty/department, please contact Suzanne Dunne Director of Quality & Patient Safety – suzanne.dunne@childrenshealthireland.ie

For other queries relating to this recruitment process, please contact Talent Acquisition Specialist – Rachel.Sheridan@childrenshealthireland.ie

PLEASE NOTE:

CHI has transitioned to a process of a one commencement day per month for all new employees, CHI internal transfers and Secondments. This update to our Onboarding process is aligned to changes in our monthly/fortnightly payroll and with the launch of our new corporate induction program. This process enhancement ensures that we can thoroughly prepare for your arrival and facilitate a smooth transition in your onboarding journey.

It is important for you to note that if you do not have your pre-employments and mandatory training completed in time, your commencement date will be deferred to the next available date.

Below, you’ll find the list of commencement dates for 2026.

• 10th August

• 7th September

• 5th October

• 2nd November

• 7th December