General Manager- The Arlington Hotel
The Fitzgerald GroupDublin, County Dublin, PermanentFull-time
As General Manager you will manage the day-to-day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on high standards of service, and build awareness of the hotel and brand.
€120,000 Salary for the right candidate.Financial & Commercial:
- Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets
- Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share
- Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position
Guest Experience:
- Demonstrate brand citizenship by maintaining compliance with all required group and service standards
- Drive improvement in guest satisfaction goals.
- Collaborate with colleagues and hotel team members to establish and implement services and program's that meet or exceed guest expectations
- Speak to guests – ask for their feedback and build relationships
People & Culture:
- Develop program's and initiatives to increase team engagement that are aligned with the hotel’s service philosophy
- Develop, implement and monitor team member succession planning to ensure future bench strength
- Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance
- Oversee HR related actions in accordance with company rules and policies
Responsible Business:
- Ensure a safe and secure environment for guests, colleagues and hotel assets
- Act as public relations representative to raise awareness of hotel and brand in local community.
- Drive team member involvement in community organisations, activities and businesses
- Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint
- Carry out weekly duty management shifts so as to understand how the operation works and to lead the team from the front
Why Work with us
- Career Progression Opportunities
- Top industry Rates, €80,000 package on offer
- Training and Development
- Daily Meal Allowance
Apply Now
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