General Operative

Principal Duties and Responsibilities

• Work is divided into specific areas. You must always respond to customer requests in a positive, polite and prompt manner, carrying out duties professionally and courteously.

• Ensure all areas in are cleaned efficiently and in a timely manner to the required standards.

• Use cleaning chemicals safely, in line with COSHH (Control of Substances Hazardous to Health) guidelines.

• Adhere to and understand all H.A.C.C.P. perquisites.

• Comply with the organisational and statutory regulations regarding safe working practices, hygiene cleanliness, fire safety, SOP’s, and COSHH.

• Operate cleaning equipment and use cleaning agents only after proper training and as directed by your manager. Immediately report and label any faulty equipment, and do not use it.

• Always use appropriate safety signage (e.g., wet floor signs) and verbally warn people when possible.

• Remove wheelie bins and waste from kitchens and units as needed.

• Maintain full knowledge of all areas you are responsible for cleaning.

• Keep cleaning stores are kept clean, tidy and stocked and ensure all equipment is stored correctly and safely.

• Deliver and collect hot food trolleys to the units as required.

• Collect food order sheets from the units as required.

• Deliver food items to units when needed.

• Set up for teas and coffee service in the boardroom as required.

• Carry out light food preparation and serving.

• Drive the campus food delivery van as needed.

• Follow the organisations Health and Safety Policy, reporting any hazards, dangers, or near misses to your manager.

• Safely operate cleaning equipment (E.g. floor buffers and scrubber driers)

• Comply with all security regulations for materials, equipment and buildings as laid down by the organisation.

• Attending training courses and meeting as necessary to maintain high standards and perform your role effectively.

• Adhere to all Campus policies and procedures.

• Maintain a high standard of personal hygiene, cleanliness, and appearance, and wear the designated organisation uniform.

• Participation in any third party audits (e.g. ISO 9001:2015 or others) when required.

The above is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post, which may be assigned to him/her from time to time, and to contribute to the development of the post while in office.

Eligibility Criteria Qualifications and/ or Experience Applicants must by the closing date have the following:

• At least one years’ experience in a similar role (desirable).

• Leaving Certificate or equivalent (essential).

• Have a good knowledge of the services provided by Oberstown Children Detention Campus.

• Have ability to work within a team and an ability to motivate and encourage team members to achieve maximum performance.

• Possess excellent communication skills, both written and verbal communication.

• Have a willingness to learn and aptitude to use all new technology and information systems and have a natural aptitude for the use of the equipment.

• Must possess appropriate computer skills, e.g. proficiency in Word, Excel, e-mail etc.

Competencies Candidates must be able to demonstrate clearly at interview that they possess the full range of competencies as set out below:

Professional Knowledge & Experience

• Experience of working in a regulated environment.

• Ability to work in a systemic and process driven environment.

Communications & Interpersonal Skills

• Clear and respectful verbal communication skills for liaising with staff, supervisors and other stakeholders.

• Ability to follow written instructions, schedules and H&S notices accurately.

• Good communication and interpersonal skills including the ability to present information in a clear and concise manner.

Problem Solving & Decision Making

• Flexibility and initiative in prioritising cleaning tasks in response to operational changes (e.g. incidents, emergencies).

• Recognition of when to escalate issues (e.g. security, H&S breaches) to management.

• Ability to quickly assess and resolve minor issues such as spillages, contamination risks or equipment faults.

Team Working

• The ability to work as part of a team and to establish a good working relationship with a wide range of internal and external stakeholders.

• The ability to work independently on own initiative and as part of a team.

• The capacity for management responsibility and initiative.

Drive and Commitment

• Great attention to detail and high levels of accuracy.

• A commitment to maintaining high work standards.

Driving Licence

• Successful candidates will be required to hold a current full clean Driving Licence – Category B, prior to commencement of employment.

Health

• A candidate must be fully competent and capable of undertaking the duties attached to the position and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character

• Each candidate for and any person holding the office must be of good character.

Age

• Age restrictions shall only apply to a candidate where s/he is not classified as a new entrant (within the meaning of the Public Service Superannuation Act 2004). A candidate who is not classified as a new entrant must be under 67 years of age.

Communication

• Candidates must have a good command of the English language.