Global Documentation Executive

Tirlán is a leading global food and nutrition co-operative with a strong portfolio of brands including Avonmore, Kilmeaden Cheese, Truly Grass Fed, and GAIN Animal Nutrition. Operating across Ireland, the US, MEA and China, Tirlán delivers over €3 billion in annual revenue with approximately 2,000 employees.

Role Profile

The Global Documentation Executive is responsible for preparing and managing export documentation for global shipments, ensuring compliance with all regulatory, customs, and customer requirements while supporting efficient operations and excellent customer service.

Key Responsibilities

• Prepare and issue export documentation (invoices, packing lists, certificates, bills of lading, declarations)

• Ensure accuracy and compliance with international market requirements

• Manage documentation across multiple markets• Act as key contact for customer queries and provide shipment updates

• Support audits, compliance, and continuous improvement initiatives

• Maintain high levels of accuracy and right-first-time performance

Requirements

• Experience in customer service, logistics, supply chain, or similar

• Strong attention to detail and organisational skills

• Ability to manage multiple deadlines

• Excellent communication skills

• Proficiency in Microsoft Office

Desirable: Export documentation knowledge, FMCG/food industry experience, familiarity with SAP or ERP systems

What We Offer

• Hybrid working

• Career progression opportunities

• On-site gym (Kilkenny) and wellbeing initiatives

• Bike to Work scheme

• Free parking (incl. EV charging)

• Inclusive and collaborative culture

About us

Through our expertise in research and development, customer insights, food safety and state-of-the-art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi-functional teams come together in a hybrid work environment.

Commitment to Diversity & Inclusion

We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.

We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.