Grade V - Staff Officer - SUSI

Applications are invited from suitably qualified persons for the following post:

Confined Competition: Education and Training Sector Pool

Grade V – Staff Officer(Permanent)

Ref: G5SP24

City of Dublin Education and Training Board (City of Dublin ETB) was established on 1st July 2013 under the Education and Training Boards Act, 2013. City of Dublin ETB has 3,000 employees and an annual budget of €580m. It is the state education and training authority for Dublin city and serves the area covered by Dublin City Council. This provision is delivered to over 48,000 learners (20,000 full-time and 28,000 part-time) and is supported by a range of services including a psychological service, a curriculum development unit, a buildings maintenance unit and Head Office staff in Ballsbridge.

It also has statutory responsibility for supporting the provision, coordination, administration and assessment of youth work services in Dublin city and is the lead partner for Music Generation Dublin City.

City of Dublin ETB is also responsible for the national awarding authority for student grants in Ireland, Student Universal Support Ireland (SUSI). Student Universal Support Ireland (SUSI) is a unit of City of Dublin ETB which is designated by the Minister for Further and Higher Education, Research, Innovation and Science as the single Irish national awarding authority for student grants in further and higher education. SUSI is a dynamic workplace based in Ballsbridge, Dublin 4 and features a challenging balance of day-to-day operations and strategic development projects. The core work of SUSI involves the annual processing of large numbers of online grant applications within short timeframes to determine eligibility under the criteria of the Student Grant Scheme. Approximately 100,000 grant applications are received on an annual basis. SUSI has also broadened its functions in recent years and now provides services relating to the 1916 Bursary, the International Protection Student Scheme, the PLC Bursary for Displaced Persons (Ukraine), the National Tertiary Office Programmes and the All-Ireland Scholarship.

Please note that a Panel may be formed from which any permanent Grade V vacancies that may arise may be filled in SUSI.

Proposed Timeframe: Shortlisting will take place week commencing: 19th August 2024 Interviewing to commence week beginning: 2nd September 2024 *All dates are subject to change and are for guidance only

Location of Position: The position will be based in SUSI, Shelbourne Road, Dublin 4.

Salary: €49,707 - €59,456 (including two long service increments). Please note that the successful candidate will commence at point 1 of the salary scale (unless they have previous public sector service).

Annual Leave: 25 days per annum.

Hours of Work: 35 hours per week.

Summary of Position: Grade V Staff Officer may be assigned to roles as required within SUSI in the first instance. The Grade V position in SUSI is a Team Leader, Supervisory role with responsibility for all aspects of the work output, quality, coaching, knowledge and general management of their teams.

Essential Requirements:

• Have obtained at least Grade D3 in five subjects in the Leaving Certificate Examination (higher, ordinary, applied or vocational programmes) or equivalent or have passed an examination at the appropriate level within the QQI qualifications framework which can be assessed as being of a comparable to Leaving Certificate standard or equivalent or higher or have appropriate relevant experience which encompasses equivalent skills and expertise. • Have at least two years in a Grade III post, or equivalent, or higher, in the Education and Training Sector. • Have successfully completed their probation period, or have successfully completed a probation period at a lower eligible grade. • Possess the requisite knowledge, skills and competencies to carry out the role. • Be capable and competent of fulfilling the role to a high standard.

Desirable Requirements:

• A relevant third level qualification. • At least two years supervisory experience. • Acquired specialist knowledge, experience or training in an area relevant to the grade. • Be capable and competent of fulfilling the role to a high standard. • Relevant experience of working within a target driven environment. • Capacity to supervise staff, manage performance and monitor work quality. • High level of ICT competency including Microsoft Office suite. • Excellent communication and interpersonal skills including written, oral, and presentation skills. • Excellent analytical skills, ability to identify issues and make evidence-based decisions. • High level of organisational and administrative skills and experience. • Feedback and coaching skills. • Knowledge or experience of the further and higher education sector. • Experience in data entry and the use of on-screen workflow tools. • A commitment to, and track record in, the delivery of quality customer service.

Declaration: Applicants will be required to declare whether they have previously availed of a public service scheme of incentivised early retirement, including schemes not specifically mentioned above. Applicants will also be required to declare any entitlements to a Public Service pension benefit (in payment or preserved) from any other Public Service employment and/or where they have received a payment-in-lieu in respect of service in any Public Service employment.

Referees: Candidates must supply details of two referees on their application form, please note that these referees should have knowledge of you and your work to whom professional reference can be made. One of which should be your current or most recent employer.

Notes: • Please note that it is the responsibility of the applicant to ensure that all applications are received on time. Any technical difficulties encountered by the sender when submitting applications are not the responsibility of the City of Dublin ETB. Therefore, candidates are strongly advised to submit applications well before the 12 noon deadline on the specified closing date. • Your application will be assessed on the information you submit. Please ensure all sections are completed fully and accurately, giving clear evidence of qualifications, skills and experience. Incomplete applications may not be considered. • City of Dublin ETB may contact the named referees and/or employers for a reference should you be called to interview. • Selection will be by the way of a competitive interview which will focus on the key skills and duties of the role and the competencies associated with roles at this level.

Completed online applications should be submitted no later than: 12 noon on Monday 19th August 2024

Please see the information guide for further details.

Late applications will not be accepted. Shortlisting may take place. Canvassing will disqualify. City of Dublin Education and Training Board is an equal opportunities employer.