Handyperson / Officer

Handyperson Officer
Fixed Term Until 31st March 2027 - 35 hours per week
£28,773 per annum

Job Role
The postholder will deliver the Bryson Pathways home safety, security and handyperson service in the Belfast, Larne, Carrickfergus and Ballymena areas. The service has a strong home safety and preventative focus which includes fixing, repairing, cleaning and clearing items in the home or garden which present a trip or fall hazard. The service provides a RoSPA Home Safety Assessment and the provision of a range of equipment including CO alarms and aids for older people. 

Key Tasks

• To carry out adaptations and repairs within the operational requirements of the Handyperson service and documented in the contracts and operational procedures
• To identify where works are outside the remit of the service e.g. electrical, plumbing, heating and advise the service user that these works require a professional tradesperson.
• To carry out the RoSPA home safety assessment using the I-Pad and ensuring all data is accurately collected, entered and uploaded. 
• To reply promptly to new referrals, book appointments and maintain a diary of all appointments for reporting. 
• To ensure all work and products are fully explained and understood by the service user.
• To determine the nature, time and feasibility of the work required and complete repairs/adaptations to a high standard, collect payment and leave site clean & tidy.

Essential Criteria:

• A recognised qualification in carpentry and / or joinery trade
• Ability to work to timetable and communicate difficulties effectively
• 1 year experience in general building repairs and maintenance
• Ability to work to timetable and communicate difficulties effectively
• Excellent customer care and interpersonal skills
• Full driver’s license.
• Ability to find solutions to simple household maintenance
• Ability to keep accurate, safe and secure records and input data via tablet, email/online through smart phone and/or computer or I-pad as per data protection policies

Desirable Criteria:

• City & Guilds Implementing Home Safety Checks 
• City & Guilds Older People Safety in the Home
• Recognised Information technology qualification
• Up-to-Date CSR card
• Experience of taking receipt of cash and following cash handling procedures