Head Of Media Services Compliance, Assistant Principal

About This Role

Role Purpose

This role supports the development and implementation of a compliance framework for media service providers to ensure the media landscape is providing a diversity of services and content to the public that is culturally relevant, inclusive, and reflects and shapes who we are. It enables Coimisiún na Meán to fulfil its regulatory responsibilities as set out in statute.

About the Team/Division

The Compliance & Complaints team sits in the Media Landscape division and monitors compliance by certain media service providers with codes and rules, broadcasting contracts, European Works obligations and accessibility requirements. The team also handles complaints about broadcast and video-on-demand providers relating to accessibility obligations and content standards. The team is growing in size from 8 to 12 staff in the next few months, increasing to 3 sub-units, covering Complaints & Standards, Accessibility and Media Services & Content Diversity.

Key Responsibilities

• Support the development and rollout of the Media Services Compliance Framework with other Assistant Directors.
• Lead monitoring of broadcaster compliance with legislation, contracts, and Coimisiún na Meán policies.
• Develop regulatory rules on European Works for broadcasters and VOD providers and oversee compliance monitoring.
• Produce high-quality, insightful reports and presentations on activity to publishable standards.
• Review operations for efficiency and effectiveness, recommending and implementing improvements to systems, processes, and guidance.
• Collaborate across teams to establish new regulatory functions and develop, implement, and review policies.
• Lead a high-performing team, including recruitment, onboarding, mentoring, and coaching to support organisational goals.
• Engage with industry, civil society, and Government stakeholders, and represent the organisation in national, European, and international fora.
• Ensure team activities and outputs comply with governance standards, legal obligations, and organisational policies.

The above is intended as a guide to the general range of duties and is intended to be neither definitive nor restrictive and is subject to review.

About You - Experience, Skills, Knowledge & Qualifications

Essential Criteria

• Minimum 5 years’ relevant experience, including 2+ years in people management.
• Experience in a regulatory/public body and/or media sector.
• Proven ability to plan and lead projects.
• Strong interpersonal, relationship-building, negotiation, and influencing skills.
• Excellent written communication across reports, presentations, policies, and correspondence.
• Experience designing and implementing processes and new systems.
• Skilled in independent research, data analysis, and report preparation.
• Ability to develop expertise in complex, fast-changing legislative and technological environments.

Desirable Criteria

• Experience with CRM tools and database management.
• NFQ Level 7 qualification in a relevant discipline.
• Fluency in or working knowledge of the Irish language.

Key Information

Benefits, Package & Pay

• This position is offered on a Permanent basis.
• Full time, 35 hrs per week
• Annual Leave: 30 days per annum
• The role will be a hybrid role combining home and office working. Our current hybrid policy is 2 days in the office.
• Our office is located at One Shelbourne Buildings, Shelbourne Road, Dublin 4, D04 NP20.
• For a full list of benefits see our website here
• This position is graded at the Assistant Principal scale.
• Successful candidates will be appointed on the first point of the scale

Application Process

If you are interested in applying for this position, please submit:

• A CV (max 2 pages) and a Cover letter/personal statement (max 1 page) outlining why you believe your skills, experience and values meet the requirements of the position
• Appointment to this role is subject to the candidate's eligibility to work in Ireland. All positions require candidates to live in the Republic of Ireland or Northern Ireland.
• Candidates who engage in canvassing will be disqualified and excluded from the process
• Late applications or applications not received through the correct channel, as indicated above, will not be considered.

For queries related to the application or selection process related to this role, please contact cnam@cpl.ie

Reasonable Accommodations

Reasonable accommodations will be provided, if required, during the recruitment process. To discuss and request reasonable accommodations in confidence please contact Angeline McKiernan at amckiernan@cnam.ie.

Closing Date: 3pm Thursday 23 October 2025