Head Of Technology And Digital Services

HEAD OF TECHNOLOGY AND DIGITAL SERVICES

Full-time, permanent post, 36 hours per week.
Monday to Thursday 8.45am – 5pm & Friday 8.45am – 3.30pm
Bangor, Lisburn or Downpatrick Campus

ABOUT US

Northern Ireland’s Further Education sector is a key driver of both economic and social inclusion. SERC as a college is a hub of innovation, collaboration and industry partnerships along with a strong community focus. We pride ourselves on delivering internationally recognised high-quality, industry-relevant courses, which equip our students with the skills necessary to grow and shape our economy and to transform their own lives in doing so. We are committed to continuous improvement and to fostering a supportive culture of creativity and inclusivity as a catalyst for success.

If you’re interested in being part of a dynamic and forward-thinking institution that helps benefit society and creates transformational opportunities for learners, SERC may have a role for you.

The College offers a wide range of employee benefits, rewards and recognitions:

• 28 days annual leave + 12 public holidays (plus 6 additional annual leave days after 5 years’ service)
• Additional leave to supplement closures during Easter, July & Christmas.
• NILGOSC defined benefiter CARE pension scheme with employer contribution rate of 15.5%.
• Corporate healthcare cash plan scheme.
• Annual free health checks onsite.
• Free access to College gym facilities along with reduced rate membership with a range of gyms.
• Mind Yourself health & wellbeing initiatives.
• Cycle to Work scheme.
• Teachers Credit Union.
• Continuous Professional Development opportunities via our dedicated Learning Academy.

SERC is seeking an experienced and forward-looking Head of Technology and Digital Services to lead the College’s digital, data and technology services at a critical time for the further education sector. This is a senior leadership role with responsibility for ensuring that our systems, infrastructure, cyber resilience, digital learning technologies and information services support excellent teaching, learning, student experience and corporate delivery.

The successful candidate will work closely with the Deputy Chief Executive, College Management Team, Governing Body, curriculum teams and corporate services to shape a secure, resilient, user-focused and future-ready digital environment across the College. They will bring strategic vision, strong operational grip and the ability to lead people through change in a complex, multi-site organisation.

JOB PURPOSE

​​​​​​​To provide strategic leadership, direction and operational management of Technology and Digital Services across the College, ensuring that digital, data, learning technology and IT systems:

• Support high-quality teaching, learning and student experience;
• Enable effective decision-making, performance management and funding compliance;
• Are secure, resilient, and value for money;
• Align fully with the College’s strategic plan and FE regulatory framework;
• Are delivered through clearly defined and monitored performance frameworks, including service level agreements to ensure consistent and measurable service quality.

The postholder will lead a multidisciplinary Technology and Digital Services function supporting users across all SERC campuses and will oversee the delivery, resilience and development of core digital, data, learning technology and IT services that underpin College operations.

For further information on the main duties and responsibilities of this role, please see attached job description.