Health And Wellbeing Case Officer

Health & Wellbeing Case Officer
Health and Wellbeing
HWBCO/04/26
Job Grade: Staff Officer (SO)
Permanent
Salary will be in the range £37,694 - £38,990 per annum
Closing date for applications: 17:00 on Monday 11th May 2026

Purpose of the role

The post holder will function as the key liaison between the Health and Wellbeing Case Managers employed by VSS and a network of Health and Wellbeing Caseworkers employed within the community and voluntary sector. The post holder will establish robust processes and procedures for supporting victims and survivors accessing services.

By the closing date for applications, candidates must demonstrate that they fulfil each of the following essential criteria:

1. 5 GCSEs grade A-C or equivalent (which must include English and Maths).

2. Candidates must demonstrate that they have a minimum of 2 years’ practical experience within the last 5 years in each of the following:

a) Working within a community, voluntary or statutory environment with clients with trauma, mental health and/or physical health issues.
b) Leading or participating in the delivery of projects/programmes.
c) Experience in drafting guidance on processes and procedures to be followed by internal team members and/or external colleagues.
d)Experience in developing and delivering reporting templates, management reports and progress updates.
e) Experience in liaising effectively and successfully building relationships with vulnerable clients and a broad range of service providers.

The Victims and Survivors Service is an Equal Opportunities Employer. All applications for employment are considered strictly on the basis of merit.