Health & Fitness Officer

Salary: £26,409 - £28,163 full time equivalent (plus 19% pension contribution). KEY PURPOSE OF THE JOB: To be responsible to Operations Manager the for the delivery of an innovative health and fitness programmes. To provide and maintain a quality customer service, including devising and delivering health and fitness instruction programmes, centre-based coaching classes and Exercise Referral (i.e. PARs/Healthwise) and rehabilitation programmes. To ensure that facilities are clean and well prepared, all relevant equipment is serviceable and properly handled/set up/taken down. All Health and Safety and hygiene standards to be maintained at all times in accordance with the current Quality System and relevant legislation.

The post holder may undertake other duties relevant to the post reasonably assigned by the Gym & Sales Coordinator or relevant Duty Manager/Senior Leisure Assistant, including cover for sickness, leave, staff vacancies and other operational cover as and when required.

KEY DUTIES AND RESPONSIBILITIES 1. Monitor gym floor and gym equipment use and prepare personalised and tailored fitness programmes, monitor programmes, undertake fitness testing and respond to customer complaints/enquires as required. 2. Promote and develop the Gym Programme and undertake the delivery of classes for customers ranging from school age to senior citizens, to include target groups where relevant. 3. In conjunction with the Healthwise and Wellbeing Officer, be responsible for the delivery of the any exercise referral scheme including the screening of clients and the delivery of programme related activities. Liaise with and provide written reports to health professionals and ensure safe storage of sensitive medical records under the General Data Protection Regulation (GDPR) as required. 4. Contribute to the following: - the operation and promotion of the Vitality Health and Fitness Gym, a programme of classes, the scheduling and delivery of Induction sessions and the promotion of Vitality membership, both generally and at special events. (e.g. Health Promotion Fairs/exhibitions). - the induction of new staff and work placement students and training of employees as required. - the implementation of Health and Safety policies and procedures within the facility and all other Sports Services facilities. Ensure all Health & Safety legislation, published relevant guidelines and Council Health & Safety policies and procedures are complied with, including any personalised and Activity specific risk assessments for activities coached, especially external classes, i.e. walking/cycling Schemes. 5. Help ensure that the very highest standards of health and safety for both customers and colleagues are maintained at all times and that all relevant statutory health and safety requirements and Lisburn & Castlereagh City Council health and safety policies, procedures and work instructions are adhered to at all times. 6. Ensure high standards of cleanliness, maintenance and presentation of all equipment within the facilities, reporting any defects or potentially hazardous situations to the manager on duty. 7. Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facilities, to help ensure a safe environment for both customers and work colleagues. 8. Ensure that the quality standards, customer care procedures, work instructions, and record keeping in accordance with Quality Accreditation systems agreed by the Council are followed and maintained. 9. Carry out any other relevant duties as required and assist with the setting up and take down of equipment as required.

Note: The post holder should be aware that the responsibilities and functional areas of the post may be subject to change as a result of organisational change. The Council therefore reserves the right to change the duties of the post by adding to or amending the range of functional responsibilities. The post holder will be required to be flexible and adaptable to meet the changing needs and requirements of the organisation. Qualifications & Experience

Essential Criteria 1.1 – Five GCSE passes at grade A-C, NVQ Level 2 or equivalent. 1.2 – Possess a recognised and current coaching qualification in: • Fitness or Gym Instruction Level 2 1.3 – A minimum of two years’ experience in lifestyle and fitness testing and health promotion within the Leisure Industry. Where applicants do not hold the qualifications as outlined in 1.1, they must demonstrate a minimum of four years’ experience as outlined in 1.3 above Desirable Criteria

1.4 – It is desirable that applicants hold the following qualifications: • Additional Coaching Qualification • A recognised lifeguard award • A recognised qualification in coaching TRX or Boxercise. • Any two gym-based coaching/Instructor qualifications relevant to Council’s current Vitality Membership classes programme. 1.5 – Experience in the operation of a computerised booking/cash system.