Healthcare Data Analyst

Location: Dublin, Cork or Galway

Tenure: Permanent x 2 immediate vacancies

Additionally, HIQA may create a panel for future permanent and fixed term vacancies that may arise

Blended Working: 1 - 2 days a week in the office and the remainder of the working week spent working from home.

Further information can be found below in the Principal Conditions of Service under Blended Working Arrangements.

Role Purpose

The purpose of this role within the relevant business unit and for HIQA as a whole:

The Health Information and Quality Authority (HIQA), in its role to monitor the quality and safety of health and personal social services for the benefit, health and welfare of the public, uses information about a service’s performance from a variety of sources to inform the risk profiling of health and social care services.

Data surveillance is the continuous gathering, analysis and interpretation of data on a service’s performance against key performance indicators based on best available evidence. Collecting, analysing and interpreting the data provides information on how the service is performing against the different dimensions of the National Standards for Safer Better Health.

Working as part of a team, this post will assist in the review and analysis of relevant data on a healthcare service’s performance. The post-holder will play a key role in supporting operational, analytical and reporting objectives, ensuring tasks are achieved in a timely and professional manner working with broad groups of stakeholders, and contributing to the implementation of methodologies that will help achieve the programme’s objectives. It is proposed that the process of data surveillance will migrate into a new digitalised system in the medium term.

The post holder will work within the HIQA Healthcare Directorate providing data surveillance support and assistance to multiple teams, each responsible for monitoring a caseload of healthcare services.

Behavioural Expectations

The way that HIQA people are expected to work to role model HIQA values:

The incumbent of this role is expected to demonstrate HIQA’s values in the delivery of every day work and interactions with clients and colleagues, by putting people first, being fair and objective, being open and accountable, demonstrating excellence and innovation and working together.

Common Tasks – Team Member

Seek clarity on the tasks associated with own role

Complete tasks in compliance with policies and procedures

Adhere to relevant legislation, standards and internal audits

Fulfil any mandatory or professional competency requirements

Maintain confidentiality and a professional approach

Raise any concerns in relation to workplace health and safety

Actively identify learning needs and development opportunities

Actively contribute as a team member

Follow direction and take on new and different tasks

Set and achieve performance goals that contribute to HIQA strategy

Regularly seek feedback to meet performance expectations and goals

Role Specific Tasks

The key tasks and activities associated with the role:

The nature of the tasks and activities associated with the role will vary accordingly. It will involve:

Support the design, development, and automation of dashboards and reporting tools for the Healthcare Directorate, ensuring integration of agreed healthcare indicators and KPIs to enable effective surveillance, performance monitoring, and regulatory decision-making.

Populate/refresh the dashboards/reports with relevant data from the monthly and quarterly performance reports.

Create, administer and manage the data surveillance library in SharePoint, which will include the management of metadata.

Working in collaboration with the healthcare team, create and develop a repository where additional performance data and information will be stored and available to all inspectors and Regional Managers.

Work with internal and external partners to automate established systems.

Present at quarterly oversight meetings held by the healthcare management team.

Provide support for the annual evaluation of the data surveillance process.

Undertake other duties and responsibilities as may be determined by the Head of Healthcare Surveillance and Risk Assessment.

The tasks will be reviewed annually or more often as required in line with business objectives.

The contents of any role description are not exhaustive and are intended to be indicative of the scope of the role.

Qualifications

Essential:

In determining your eligibility the following are the essential qualifications that will be assessed as part of the shortlisting stage of the selection process.

Degree qualification (NFQ Level 8 or equivalent) in a relevant area deemed relevant by the Authority such as Data Science/Analytics, Computer Science, Public Health, Epidemiology, or Health Services Research, or equivalent.

Experience

Essential:

In determining your eligibility the following are the essential knowledge and experience that will be assessed as part of the shortlisting stage of the selection process.

Minimum of 12 months practical experience in data analysis, including data cleaning/validation, conducting statistical analyses, and producing dashboards to support data-driven decision-making

Other knowledge and experience deemed necessary for the role:

Knowledge of the health and social care environment in Ireland.

Knowledge and understanding of the importance and use of health information for service delivery, quality improvement, monitoring and planning.

Experience in extracting, transforming, and preparing data from various sources for analysis and reporting.

Experience using data analysis tools and/or programming languages (e.g., SPSS, SAS, Stata, Python, R or equivalent) for tasks such as data extraction, data cleaning, data manipulation, trend analysis, statistical modelling, and/or machine learning.

Experience with data visualisation tools such as Tableau or Power BI.

Experience in organising and facilitating a broad spectrum of engagement with stakeholders.

Experience of drafting reports that present complex data analysis in an easily understood and accessible format.

Proven track record in reviewing, editing, proofing documents for a variety of audiences.

Experience in analysing and evaluating information for applicability and relevance.

Desirable:

At least three years’ experience working in a supervisory or management position in a social care and/or social work service, regulatory, or other setting deemed relevant by the Authority for the post of Inspector of Children’s Services as advertised.

Relevant experience of quality assessment, regulatory compliance, monitoring and inspection, ideally in a regulatory, audit or quality assurance environment

Experience of carrying out a review(s) and/or an investigation, with associated preparation for and presentation of evidence

Experience in communicating with and presenting to external stakeholders and relevant agencies

Principal Conditions of Service

Probation: A probationary period of six months applies to this position.

Pay:

Candidates will be appointed on the minimum point of the salary scale (€39,474) and in accordance with the Department of Finance guidelines. The rate of remuneration will not be subject to negotiation.

The incremental progression for this scale is in line with Government pay policy. The salary scale for this position is as follows:

Engineer III (PPC)

€39,474 €41,996 €42,670 €46,036 €49,413 €52,824 €56,392 €58,645 €60,908 €63,191 €65,460 €67,736 €70,011 €72,279 €74,567 €77,094¹ €79,618²

After 3 years’ satisfactory service at the maximum

After 6 years’ satisfactory service at the maximum

Entry will be at the first point of the scale. An exception may occur where an appointee has been serving elsewhere in the public service in an analogous grade and pay-scale. In this case the appointment may be assimilated to the nearest point of the advertised salary scale with their incremental date adjusted accordingly.

Please note the rate of remuneration may be adjusted from time to time in line with Government pay policy.

Superannuation:

Pensionable public servants (new joiners) recruited on or after 1 January 2013 will be members of the Single Public Service Pension Scheme. Please note that the Single Public Service Pension Scheme applies to all pensionable first-time entrants to the public service, as well as to former public servants returning to the public service after a break of more than 26 weeks. In certain circumstances, for example, where the public servant was on secondment or approved leave or remains on the same contract of employment, the 26-week rule does not apply. The legislation giving effect to the Scheme is the Public Service Pensions (Single Scheme and Other Provisions) Act 2012.

For those who are not subject to the Single Public Service Pension Scheme (e.g., those transferring from other public service employment where the break in service, if any, is less than 26 weeks), the terms of the Health Information and Quality Authority Superannuation Scheme will apply.

Annual Leave: Annual leave is 25 days per annum rising to 29 after 5 years’ service and to 30 after 10 years’ service.

Hours of attendance: Hours of attendance will be fixed from time to time but will amount to not less than 35 per week. The appointee may be required to work additional hours from time to time as may be reasonable and necessary for the proper performance of his or her duties subject to the limits set down under working time regulations.

Blended Working Arrangements:

HIQA has introduced blended working to offer more flexible working arrangements to all employees. We aim to strike a balance between being flexible, efficient, and resilient by facilitating blended working where practical, while enabling onsite interaction, collaboration, and support as required.

All roles in HIQA have been assessed under the criteria of business needs and role suitability for blended working. This determined the proportion of time that employees will spend working in HIQA offices and working from home, depending on their role.

Depending on the role, there may be a requirement to attend the office for more than the allocated number of days for training and on-boarding purposes at the start of your employment and during the probation period.

A review of our blended working model confirmed that this model is working well in HIQA therefore we are now moving from Interim Blended Working to a long term Blended Working Model. Our existing policy and documentation will be revised and updated once the framework for the Work-Life Balance and Miscellaneous Provisions Act is published. Our model is in line with the Civil Service Framework for Blended Working in Ireland.

Further guidance on HIQA’s Blended Working Policy, which includes eligibility criteria will be issued to successful candidates. This is an opt-in policy and details on how you can apply will be issued to you before you start.

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