Helpdesk & Performance Manager

Lagan Specialist Contracting GroupAntrimFull-timePermanent
H&J Martin Ltd (part of the Lagan Specialist Contracting Group) is now recruiting for a Helpdesk & Performance Manager.

Company: H&J Martin Limited – Facilities Management
Job Type: Full Time, Permanent
Location: Belfast

Our Business

H&J Martin Limited are a Fit Out and Facilities Management company operating throughout the UK and Ireland. As part of the Lagan Specialist Contracting Group our mission is to provide Construction, Fit Out and Facilities Management solutions in an environment where people feel safe, secure and valued.

Role Overview

The Helpdesk & Performance Manager is responsible for overseeing the day-to-day operations of the FM Helpdesk, ensuring efficient service delivery, high customer satisfaction, and compliance with contractual KPIs and SLAs. This role also focuses on performance management, data analysis, and continuous improvement initiatives to optimize operational efficiency.

Please see the attached document for the full job advert.

The closing date for completed applications is Thursday 27th November at 12noon.

LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITIES EMPLOYER

The closing date for applications is Thursday the 27th of November 2025

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