Host For Our, Bank Bar

Now under the management of FBD Hotels & Resorts, exciting opportunities have arisen for experienced, customer-focused professionals to join our Food & Beverage team at the 4* Grand Hotel, Malahide. We are currently recruiting for:

Full Time Host for our South Bank Bar

Are you passionate about delivering an exceptional guest experience?

Are you ready to take the next step in your career? If so, we want to hear from you.

The Host is the first point of contact for guests in the hotel’s bar. This role is responsible for creating a warm and welcoming atmosphere, managing reservations, seating guests efficiently, and supporting the smooth operation of the front-of-house. The ideal candidate will have experience in a high volume 4* or 5* hotel or quality focused restaurant or bar, and will display the ability to manage table bookings to maximise numbers, with a strong commitment to quality, high standards, service and customer care.

Responsibilities will include:

• ·Greet guests warmly upon arrival and provide a friendly, attentive first impression.
• Manage the seating in order to optimize guest numbers and flow and turn over tables to minimize guest wait times.
• Maintain accurate waitlists and manage reservations using our booking system.
• Escort guests to their tables and present menus.
• Communicate effectively with servers, bartenders, and kitchen staff to ensure a seamless dining experience.
• Handle guest inquiries, special requests, or complaints with professionalism and courtesy.
• Maintain cleanliness and organization of the host stand, entrance area, and menus.
• Provide guests with accurate wait time estimates during busy periods.
• Support the team during peak hours by assisting with service or clearing tables if needed.
• Promote hotel events, special menus, or bar promotions when applicable.
• To Look after all of our guests to the highest standard and communicate Hotel services to them.

Perks of joining the team:

We have a very friendly and helpful team and we hope you will fit right into our family. We provide:

· Great Remuneration package with flexible working pattern available

· Meals on duty- and endless tea and coffee available for those caffeine lovers

· Complimentary Parking on site- You won't get this in city centre hotels

· Complimentary use of Arena Fitness Gym

· Staff recognition & awards- We love to celebrate the success of our people

· Family and Friends discounted rates- let your family and friends experience our wonderful hospitality

· Taxsaver Scheme & Cycle to work Scheme- Great tax benefits to be enjoyed from both schemes

· Cash Saving Scheme- Save as you Earn

· 'Refer a friend' scheme