Hotel Receptionist

This hotel presents a fantastic opportunity for talented individuals to gain experience in the exciting environment of this popular, family friendly hotel.

Objective of the Role

Reporting to the Front Office Manager, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.

Key Duties and Responsibilities

• Greet and welcome our guests to the Hotel.
• Register the guests and take payment.
• Answer any queries the guest may have on in house facilities and tourist information.
• Take responsibility for the security of the keys.
• Update all guest information in the computer.
• Take phone reservations and confirm reservations to our guests.
• Input online reservations

Requirements:

• Excellent customer care skills.
• Be able to work on your own initiative.
• Excellent verbal and written communication skills.
• Be able to cope well under pressure.
• Previous hotel/hospitality work experience in Customer Services or Front Office is desired but not essential .
• Completed Hospitality/ Travel / Tourism Qualification is desired but not essential.
• Fluent English
• Previous knowledge of hotel reservation systems would be an advantage but not essential.
• Position includes a mix of morning, evening and weekend shifts, flexibility is required

Benefits:

• Competitive Salary
• Meals on Duty
• Membership of Leisure centre
• Full training is provided
• Full uniform provided
• Employee recognition benefits

If you feel you have relevant experience please apply on line with CV and cover letter. Don't have a current CV? Click HERE to view the JobAlert.ie CV templates.