HR Administrator

Hours: 10 hours per week, flexible. Can grow as required to 20 hours

About Us

At Heart & Home Living, we provide high-quality, therapeutic residential care for children who have experienced trauma. We operate a small but growing cluster of homes across Northamptonshire, committed to delivering care that is safe, nurturing, and grounded in professional excellence.

With our team expanding, we are now ready to bring in a dedicated and experienced HR Administrator — someone who can take full ownership of internal HR operations, coordinate across our homes, and be the driving force behind our people processes.

Position Summary

This is a serious and substantial role, suited to someone with genuine HR expertise — not an entry-level post. You’ll work closely with our trusted external HR Consultants for guidance and advice, but you’ll lead and coordinate all internal HR activity across the company.

We need someone who can stand on their own two feet, manage sensitive matters with maturity, and bring clarity and calm to all things HR. You’ll be the go-to person for our line managers, offering advice, managing processes, and keeping everything legally compliant, well-documented, and running on time.

If you’re a confident HR generalist, a great communicator, and someone who thrives in a role with real responsibility and autonomy — we’d love to hear from you.

Key Responsibilities

• Be the main point of contact for all HR queries across the business
• Work closely with our external HR Consultants for advice and policy support
• Draft and issue offer letters, contracts, onboarding packs, and HR documents
• Maintain employee records, trackers, and documentation in line with GDPR and safeguarding regulations
• Coordinate the sponsorship license and visa processes (training available if needed)
• Handle employee relations processes including sickness, absence, return-to-works, disciplinaries, and grievances — mostly via Zoom, with in-person meetings in Kettering NN15 as a bonus
• Monitor compliance tasks (Right to Work, DBS, training, references, etc.)
• Coordinate recruitment admin: job ads, shortlisting, interview scheduling
• Conduct exit interviews and support leaver processes and reporting
• Liaise with payroll on all new starters, leavers, changes, and any issues that arise
• Provide regular reporting on KPIs such as recruitment, absence, and compliance
• Manage onboarding, probation reviews, and staff appraisals
• Support in drafting and rolling out policy updates, with guidance from HR Consultants
• Administer employee engagement and people-related project work

Qualifications & Requirements

• CIPD Level 3 (Level 5 preferred or working towards)
• 3+ years’ HR experience in a coordinator, advisor, or generalist role
• Solid understanding of HR processes and legislation (especially in regulated settings)
• Experience in employee relations including disciplinaries and grievances
• Familiar with sponsorship licence management (or keen to learn)
• Strong attention to detail and excellent administrative discipline
• Able to work independently, juggle priorities, and deliver within firm deadlines
• Highly proficient with HR systems (PeopleHR or similar) and Excel
• Friendly and professional communication style — calm, firm, and fair
• Based within reasonable travel distance to Kettering for occasional in-person meetings

Why Join Us?

• Be a key figure in a growing, values-led care organisation
• Work remotely, flexibly, and independently
• Set up and shape a brand-new HR function with real impact
• Work with a friendly and supportive leadership team
• Play a vital role in a company that truly values its people

Job Type: Part-time

Pay: £18.00-£20.00 per hour

Expected hours: 10 per week

Benefits:

• Company pension
• Health & wellbeing programme
• Work from home

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Human resources: 2 years (required)