HR Support Representative II

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Are you interested in developing a career in HR? Are you a customer oriented, with an interest in supporting our employees in EMEA right from our office here in beautiful Galway, Ireland? Do you want to work in multinational and multicultural company that offers you interesting career growth and development?

Join Medtronic as a HR Support Representative and become a part of a company that improves people's lives. Medtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to join us and be part of our commitment to the health of others.

You will be responsible for performing administration processing of transactions, data input and verification of required documentation, identifying, navigating, researching, and troubleshooting HR transactional processes related to multiple HR based applications and associated systems.

• Retain ownership of assigned cases until closure with end user
• Be the contact person for employees wide a range of questions related to Medtronic global, regional, and country HR policies and procedures and benefits, including social legislation and employment terms and conditions, HR systems and programs
• Generate letters, correspondence, forms, and other HR related documents
• Liaise with employees to explain company HR policies, benefits, and procedures via cases, phone, or live chat
• Assist with a wide variety of general administrative projects, providing technical Human and highly skilled clerical support
• Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone)
• Actively contribute to our continuous improvement culture that gets everybody engaged every day in solving problems to improve the value we provide to our customers.

• Requires minimum of 2 years of relevant experience in a front office facing Customer Service/Shared Service environment and/or administrative job.
• Strong communication skills
• Knowledge of an additional language to English is a plus (e.g., French, Dutch, Spanish, or German)
• Interested to further develop within an international HR Shared Service/Shared Service environment.
• Experience in working with Workday, ServiceNow and Kronos would be beneficial.
• Rigorous, precise, curious, follow-up capabilities with strong problem solving skills
• Highly flexible, able to handle multiple tasks and priorities.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).