Human Resource Manager

Job Purpose The post holder is responsible for the delivery and implementation of a range of HR services within Our Lady of Lourdes Hospital, Louth County Hospital and the provision of advice and guidance on HR and ER issues in order to support the Hospitals and the broader Hospital Group in the achievement of its business objectives. Providing guidance on the Group HR strategy and policy direction and governance on people related matters to influence, monitor and support the changing structure and workforce with a focus on change management, leadership and development support. Provide HR support and guidance in the delivery of the people and organisational strategy in line with government policy and the Health Services People Strategy to ensure the orderly and integrated development of services consistently across the hospital sites.

Organisational Context The RCSI Hospital Group includes the following hospitals; • Beaumont Hospital • Cavan General Hospital • Connolly Hospital • Louth County Hospital • Monaghan General Hospital • Our Lady of Lourdes Hospital • Rotunda Hospital

The Academic Partner for the Group is the RCSI. RCSI Hospital Group provides a national service and a regional service to Dublin and the North East and is committed to the provision of world-class care, exceptional clinical services with respect and compassion.

Key Responsibilities Strategy & Operations • Provide expert HR and ER support, direction and guidance on all matters relating to HR and HR processes to managers and staff working within the hospitals to ensure compliance with best practice and legislation. • Participate in the RCSI Group HR Strategy and processes, engaging with the Group HR Director, Deputy Director and Group HR Colleagues as appropriate. • Attendance and participate in Senior HR Management Meetings, chaired by the Group HR Director. • Development of the HR function as a professional service in line with Group HR Strategy • Provide appropriate and agreed HR data analytics to the General Manager and Group HR; working with the HR data analytics team to ensure the development of data dashboards to assist with decision-making and analysis. • Engage and attend meetings with trade unions and staff representatives as required. • Provide ER updates to GM and Group HR as required. • Attend third party hearings as required, engaging with both National Employee Relations and Group HR. • Participate in Union engagement meetings where appropriate. • Put in place a communication and engagement processes to give and receive feedback. and share information from staff and services. • Contribute to the development and roll out of the employee experience initiatives focused. on communication, engagement, health and wellbeing, Employee Assistance etc. Work with the Group Director and Deputy Director of HR and General Manager to ensure HR supports the organisational design parameters to be applied to the new evolving. structures where consistency, affordability and best fit will be applied to the design. • Ensure the implementation of the HR operational model in support of the efficient and effective development and deployment of human resources within the hospitals to achieve its business objectives. • Provide leadership in the area of change management to ensure alignment of HR to Hospital and Hospital Group goals. • Assist in the development and implementation of recruitment strategies that promotes the hospital as an employer of choice to attract the highest calibre of staff with the appropriate skill mix • Assist in the development of an organisational culture that values people, their skills, ideas and contribution and genuinely seeks to empower individuals.

Learning and Education • Take personal responsibility for own professional development and keep up to date with evidence based practice and research. • Attend and participate in relevant staff development programmes on an ongoing basis and sharing knowledge with other staff members. • Assist in the training of colleagues and compliance with mandatory training where required. • Identify and inform the Learning and Education Team of any training and professional development requirements. • Attend all mandatory training days and ensure that all mandatary training is in date. • Comply with all HR system and policy requirements. • Ensure induction programmes for nursing, medical and general staff are in line with RCSI Hospital framework.

Quality Improvement and Risk Management • Ensure compliance with all relevant HSE guidelines, policies, procedures and relevant legislation and regulatory requirements. • Participate in the continuous review and evaluation of policies, guidelines and existing practices through regular audit programmes and review engaging with the multidisciplinary team where required. • Assist in promoting a culture of continuous quality improvement across the organisation. • Be aware of the core objectives, standards and key performance indicators for the service and contribute to the monitoring of performance against these standards. • Participate in the requirements of the organisation’s risk management programme and HIQA standards. • Promote the delivery of a high standard of care to all patients. • Work with members of the team in devising Standard Operating Procedures for the development of the Department/Organisation. • Assist in ensuring a culture of safety, promoting positive reporting of incidents and near misses; investigate and take remedial action on incidents or near misses involving patients and staff according to organisation’s policies, protocols and guidelines.

Essential Criteria Knowledge / Experience Candidates must possess on date of application; • 5 years + senior human resource management experience • Encompassing workforce planning, recruitment, employee/ industrial relations, performance management, succession planning, HR data/ KPI’s, training and development. • Experience of working with multiple unions and negotiating with unions. • Experience with employment control committees and agency monitoring. • Strong working knowledge of HR and IT systems – SAP, MS Excel, Word, PowerPoint • Strong working knowledge of employment law • Excellent report writing and communication skills with technical ability to present data in a timely and professional manner • Candidates must possess the requisite knowledge and ability, including a high standard of suitability, for the proper discharge of the office. • A relevant third level qualification is essential.

Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.

Character Each candidate for and any person holding the office must be of good character

Other Requirements Specific to the Post; • Access to appropriate transport to fulfil the requirements of the role. • Flexibility with regard to working hours so demands of the post will be met Skills/Competencies Technical & Professional Expertise Has a command over the technical/ professional skills and knowledge required within the job holder’s role and continues to upskill to maintain high professional standards and continuous professional development requirements.

Leadership and Management Manages performance to deliver team goals; demonstrates accountability for leading, directing, monitoring and evaluating RCSI Hospital Group services. Creates a climate in which people want to do their best. Promotes confidence and positive attitude; influences others to follow a common goal.

Results Driven & Accountable Focuses on delivering results; always concerned with achieving or surpassing goals and/or recognised standards of performance.

Driving Innovation Possesses the ability and desire to improve organisation performance by developing or creating innovative solutions.

Building & Maintaining Relationships Builds and maintains relationships with a network of people. Recognises the two-way nature of relationships and works to develop mutually beneficial partnerships. Interacts with others in a manner that builds respect and fosters trust.

Project Management Applies disciplines of planning, organising, and managing resources to bring about the successful completion of a specific project; applies a project management approach to the delivery of activities and plans.

Strategic Thinking Capable of lifting their thinking and applying their efforts outside of daily tasks to prepare strategies that take account of issues and trends and how these link to the objectives of the organisation.