Human Resources Lead

Job Summary

Nua Healthcare Services (Nua) is one of Ireland’s leading Private Healthcare Providers, specialising in Residential and Supported Living Services, to both Children and Adults with a range of complex support needs.

Benefits of joining Nua Healthcare!

• Company Pension.
• Performance based bonus.
• Comprehensive Induction process.
• Continuous Professional Development.
• Fantastic development & career opportunities.
• Life Assurance/Death-in-Service.
• Paid Maternity/Paternity Leave.
• Education Assistance.
• Employee Assistance Programme (EAP).
• Bike to work Scheme.
• Refer/Retain a friend bonus. 
• Discounts with Retailers - Nationwide. 

At Nua Healthcare, we believe that having the highest quality of care is an absolute right of every individual we support. We are committed to providing each individual we support with personalised care, and we encourage and facilitate their involvement throughout utilising associated decision-making processes where appropriate. 

We are seeking applications from energetic and enthusiastic individuals to join our team for the above positions. The successful candidate will be afforded all necessary training and development in line with the role. Candidates must be highly motivated and creative, with a passion for engaging with people who use our service daily. Candidates will contribute to enriching the lives of those we support. 

Job Objectives

We’re seeking a strategic and solutions-driven Human Resources Lead to join our team and help shape a high-performing, compliant, and people-centred workplace. In this key role, you’ll lead the delivery of core HR initiatives that support employee wellbeing, strengthen leadership capability, and ensure alignment with organisational objectives.

You’ll oversee a broad range of responsibilities including employee relations, performance management, policy development, HR reporting, and compliance with Irish employment legislation. You'll be instrumental in advancing HR systems and dashboards, optimising workflows, and fostering a culture of continuous improvement. With a hands-on and strategic approach, you’ll also support the professional development of the HR team and contribute to the organisation’s broader governance and operational priorities.

This will include the following 

Main Duties 

• Lead implementation of the HR initiatives in the Nua People Strategy and HR Operational Plan 2025-2027
• Reporting to the HR Director and providing regular timely updates on implementation of the People Strategy and HR Operational Plan 2025-2027
• Develop employee journey maps for key roles to enhance engagement and retention.
• Promote awareness of employee support services, including the Employee Assistance Programme (EAP).
• Conduct regular employee pulse surveys with real-time feedback loops to inform HR strategy.
• Review and roll out a revised Management Development Programme aligned with organizational goals.
• Implement and maintain HR dashboards to track key metrics such as turnover, DEI, and absenteeism.
• Prepare and analyse HR reports and metrics to support strategic decision-making 
• Maximize the functionality of the HRIS to streamline and automate HR workflows.
• Ensure full compliance with Irish employment legislation and HR best practices.
• Lead and support employee relations processes, including grievances, conflict resolution, and disciplinary procedures, while fostering positive management-employee relationships.
• Maintain and enhance the performance management system, supporting line managers with appraisals and performance improvement plans.
• Manage compensation and benefits programmes, evaluating and expanding current offerings.
• Provide guidance to line managers and HR Generalists in handling complex employee relations cases, ensuring adherence to company policy and legal standards.
• Oversee the attendance management process, including monitoring absence data, conducting review meetings, and initiating disciplinary actions when necessary.
• Coordinate and support various HR projects, including policy updates, HRIS (Softworks) development, bonus awards, and attendance initiatives.
• Participating in Quality & Safety, Governance, Staffing, and other management meetings as equired.
• Deputise for HR Director as required 
• Supervise and develop the HR team, overseeing daily operations, performance management, and training initiatives.
• Act as a key point of contact for HR-related queries, providing guidance on policies and procedures.
• Ensure HR compliance with employment and healthcare regulations.
• Foster a culture of continuous improvement by promoting best practices across all HR policies and procedures.
• Collaborate on cross-functional HR initiatives to support organizational development.

Skills Requirement

Qualification:

• Level 7/8 Degree in a Human Resources related discipline.

Knowledge:

• Knowledge of standards and legislation relevant to the area.

Experience:

• Leadership and Management experience within a large organisation in either the public or private sector ideally in a similar role. 
• Experience in employee relations, including conflict resolution and policy enforcement.
• Experience in Budget Management 
• High level of experience in process improvement to ensure efficiencies within the department.
• 3 years of experience in a similar role. 

Skills:

• Strong leadership skills.
• Strong problem-solving skills and judgement
• Making critical decisions and recommendations.
• Capable of working within a fast-paced and flexible team.
• Good listener and open to learning from others.
• Excellent organisational skills / self-motivation / self-starter.
• Excellent verbal and written communication and IT skills.

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